Product Manager

Job Description: Payments Product Manager at Zenwork Payments

Zenwork stands at the forefront of cloud/API-based Tax Automation and Governance, Risk Compliance (GRC) technology, pioneering the future of Tax Tech and GRC Automation. Our comprehensive suite of top-tier AI-SaaS solutions serve a vast clientele of over 500,000, providing effortless tax automation through our APIs for major enterprises. In terms of numbers, during the tax year 2022, we have reported over $413 Billion to the Internal Revenue Service, spanning over 30 million transactions for some of the globe's leading and most forward-thinking firms.As a rapidly expanding digital compliance AI-SaaS Product company, Zenwork boasts a customer base that spans all sizes, partnering with industry giants like Intuit, , Xero, and Sage Intacct. Recognized as one of the fastest-growing companies in the U.S. by Inc magazine and a consecutive Accountex award recipient, Zenwork has garnered significant acclaim.Backed by Spectrum Equity Partners, Zenwork has successfully raised over $163M in funding, maintaining profitability as a late-stage entity with operations in both the U.S. and India.

Role Overview:

As a Product Manager you will be responsible for developing the product roadmap and delivering features that improve the accuracy, automation, and compliance of tax filings across multiple form types. This role requires strong collaboration with cross-functional teams and a solid understanding of regulatory and tax-reporting requirements in the U.S.

What Youll Do:

Product Roadmap Ownership

• Lead the definition, execution, and iteration of the Tax1099 product roadmap.
• Align product goals with business objectives and user needs, balancing compliance and usability.

Compliance & Regulatory Understanding

• Stay current with IRS and state requirements (e.g., 1099-NEC, 1099-K, FIRE System changes).
• Ensure product compliance with ever-changing tax regulations and filing standards.
• Feature Development & Automation
• Drive the creation of new features to enhance filing accuracy, form validation, payer/payee workflows, and bulk e-filing capabilities.
• Develop automation tools to reduce manual intervention in tax filings, TIN Matching, B-Notices, and corrections.

Customer-Centered Collaboration

• Partner with engineering, UX, sales, and support teams to deliver seamless and intuitive filing experiences.
• Gather feedback from end users, customer success, and support teams to define pain points and improvement opportunities.
• Partner & API Integrations
• Build and enhance integrations with accounting/payroll software and enterprise APIs to facilitate large-scale tax reporting operations.

Performance Monitoring & Optimization

• Track product metrics such as error rates, filing volume trends, and customer satisfaction.
• Use insights to optimize feature performance and ensure scalability during peak tax seasons.

Go-to-Market & Documentation

• Work with marketing and documentation teams to communicate new features, regulatory updates, and filing season enhancements to customers.

What Were Looking For:

• Experience: 4-5 years of product management experience in SaaS, fintech, or regulatory compliance domains. Prior work with tax software or IRS-integrated products is a strong plus.
• Cross-Functional Collaboration: Experience working closely with engineering, design, marketing, and customer success teams to define and launch new product features.
• Customer-Focused Approach: Ability to translate customer needs into actionable product requirements and ensure a seamless user experience.
• Analytical Skills: Strong ability to analyze data, monitor key performance indicators (KPIs), and leverage insights to drive product decisions.
• Problem-Solving Mindset: Ability to identify pain points in the payments process and design innovative solutions to address them.
• Communication Skills: Excellent communication skills to effectively collaborate with internal teams and external stakeholders.

Why Join the Tax1099 Team

• Mission-Driven Impact: Help thousands of businesses stay compliant with federal and state tax laws with less friction and more automation.
• Innovation at Scale: Be part of a trusted IRS-authorized e-file provider processing millions of forms annually.
• High-Growth Environment: Zenwork is backed by Spectrum Equity Partners and is on a strong growth trajectory with abundant learning and leadership opportunities.
• Team Culture: Work with a global team that values innovation, transparency, and cross-functional collaboration.