OP Assistant

1 day ago

Thiruvananthapuram, Kerala, India Sreenethra Eye Care Full time ₹ 1,44,000 - ₹ 2,16,000 per year
  • atient Reception & Registration:
  • Welcome and greet patients as they arrive at the outpatient department.
  • Assist in completing registration processes and documentation.
  • Verify patient information and medical records.
  • Patient Assistance:
  • Guide patients to the appropriate waiting areas, consultation rooms, or diagnostic areas.
  • Assist elderly or physically challenged patients in moving around the hospital.
  • Provide information regarding doctor schedules, waiting times, and OP services.
  • Coordination with Medical Staff:
  • Assist doctors and nurses with patient management, including preparing patients for consultations.
  • Ensure smooth coordination between departments for diagnostic tests and lab investigations.
  • Assist in maintaining proper patient flow and avoid overcrowding.
  • Medical Records Management:
  • Maintain and update patient records and files accurately.
  • Ensure that patient case sheets, lab reports, and other documents are ready for consultation.
  • Appointment Scheduling:
  • Schedule and manage patient appointments and follow-up visits.
  • Confirm appointments and provide reminders via phone calls if required.
  • Equipment and Supplies Management:
  • Ensure that consultation rooms are well-stocked with necessary equipment and supplies.
  • Assist in the maintenance and cleanliness of equipment used in the outpatient department.
  • Communication:
  • Communicate effectively with doctors, nurses, and patients to ensure that all queries are addressed.
  • Provide necessary information regarding hospital services, insurance policies, and patient care processes.
  • General Administrative Duties:
  • Handle billing inquiries, cash transactions, or insurance processing if applicable.
  • Ensure cleanliness and organization of the outpatient department.

Skills & Qualifications:

Job Type: Full-time

Pay: ₹12, ₹18,000.00 per month

Experience:

  • total work: 1 year (Preferred)

Work Location: In person

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