IND - Product Specialist

1 week ago

Chennai, Tamil Nadu, India NexInfo Full time ₹ 15,00,000 - ₹ 25,00,000 per year

About Nexinfo:

NexInfo is a premier consulting firm founded in 1999. We have been in business for 23+ years and work with clients of all sizes to achieve 'Operational Excellence' using a blend of knowledge in both Business Processes and Software Consulting. We offer implementation and managed services for businesses across many industries including Manufacturing, Pharmaceuticals, Biotech, Medical Devices, Industrial Automation, Automobile Industry, and many more. We have a global footprint across North America, Europe, and Asia with a majority of clients distributed across North America with a team size of 300+ employees and our headquarters in California, USA.

Responsibilities:

  • Solution and configure ERP to meet customers' business processes
  • Solution, design, and set up proof of concepts and pilots for the high priority and large customers, ensuring successful implementations.
  • Extract, transform and load data across systems into ERP system
  • Identify significant risks, unknowns, and define and drive mitigation plans
  • Address customer issues and concerns in a timely fashion to ensure customer satisfaction
  • Stay up to date with product knowledge, business flow, sales process, and market dynamics
  • Build expertise on data migration tools and techniques, legacy software data structures to improve the quality of customer onboarding experience
  • Maintain complete documentation and follow organizational processes to ensure the successful implementation of ERP Software
  • Ensure the adherence to SLAs, and key metrics according to the organization's goals and objectives
  • Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.
  • Experience in handling US/UK customers is added advantage

Skill competencies

  • 5+years of experience in implementing enterprise software systems with hands-on experience in data transformation, system validation, and migration tasks.
  • Deep knowledge of advanced features in MS Excel, working knowledge of database systems a plus
  • Ability to use tools/scripts to manage and transform data for setting up customer sites
  • Ability to innovate and develop tools to enhance the migration process
  • Experience with data migrations and data mapping
  • Good to have knowledge of Web Design using HTML, JavaScript
  • Ability to adhere to and develop quality checks to demonstrate the integrity of data migration from legacy systems into ERP Software
  • A technology-centric background
  • Strong logical, analytical, and problem-solving skills
  • Excellent communication skills
  • Can work in a fast-paced environment across multiple projects
  • Bachelor's/Master's degree in Computer Science Engineering or equivalent

Seniority level: Expertise

Employment type: Full time

Work location: Chennai

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