Senior Collection Manager/collection head

4 days ago

Noida HO Noida Uttar Pradesh, India Growcap Account Aggregation Private Limited Full time ₹ 4,80,000 - ₹ 9,60,000 per year

Job Description- Collection Manager/Collection Head

  • Develop and implement effective collections strategies and procedures to maximize debt recovery while maintaining positive customer relationships.
  • Manage a team of Tele collections agents, providing guidance, support, and training as needed.
  • Monitor and analyse the performance of the collections team, implementing measures to improve productivity and success rates.
  • Review and evaluate delinquent accounts, determining appropriate actions to be taken in accordance with company policies and legal requirements.
  • Communicate with customers regarding their outstanding debts, negotiating payment plans, settlements, or other resolutions.
  • Maintain accurate and up-to-date records of all collections activities, ensuring compliance with regulatory guidelines and internal policies.
  • Collaborate with cross-functional teams, including legal, finance, and customer service, to resolve complex or escalated customer issues.
  • Stay current on industry trends and best practices in collections, implementing new strategies or technologies as needed to improve efficiency and results.
  • Prepare regular reports on collections activities, presenting data and insights to upper management.
  • Develop and maintain relationships with external collection agencies, attorneys, and other service providers as necessary.

Skills:-

  • Strong knowledge of collections practices
  • Proven leadership skills, with the ability to motivate and guide a team to achieve targets and deadlines.
  • Exceptional organizational and time management skills, with the ability to prioritize and handle multiple tasks simultaneously.
  • Analytical mindset, with the ability to analyse data, identify trends, and make data-driven decisions.
  • Proficiency in using collections dialer and systems.
  • Strong problem-solving skills, with the ability to think creatively and find innovative solutions to collections challenges.
  • Excellent attention to detail, ensuring accuracy in all records and communications.
  • Strong interpersonal skills, with the ability to build and maintain positive relationships with customers and colleagues.

Job Type: Full-time

Pay: ₹40, ₹80,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

  • Collection Head

    7 days ago

    Noida, India Swaroop Finance Full time

    Location: Noida Sector 63Company DescriptionSwaroop Finance is a digital lending company focused on providing instant personal loans through a quick, secure, and fully digital process. We aim to make credit accessible and stress-free for everyone no paperwork, no long waits.About the RoleWe are looking for an experienced and results-oriented Collection Head...

  • Collection Head

    7 days ago

    Noida, India Swaroop Finance Full time

    Location: Noida Sector 63 Company Description   Swaroop Finance is a digital lending company focused on providing instant personal loans through a quick, secure, and fully digital process. We aim to make credit accessible and stress-free for everyone no paperwork, no long waits. About the Role   We are looking for an experienced and results-oriented...

  • Collection Head

    7 days ago

    Noida, India Swaroop Finance Full time

    Location: Noida Sector 63 Company Description   Swaroop Finance is a digital lending company focused on providing instant personal loans through a quick, secure, and fully digital process. We aim to make credit accessible and stress-free for everyone no paperwork, no long waits.   About the Role   We are looking for an experienced and results-oriented...

  • Collection Head

    7 days ago

    Noida, India Swaroop Finance Full time

    Location: Noida Sector 63Company DescriptionSwaroop Finance is a digital lending company focused on providing instant personal loans through a quick, secure, and fully digital process. We aim to make credit accessible and stress-free for everyone no paperwork, no long waits.About the RoleWe are looking for an experienced and results-oriented Collection Head...

  • Collection Head

    1 week ago

    Noida, India Swaroop Finance Full time

    Location: Noida Sector 63Company Description Swaroop Finance is a digital lending company focused on providing instant personal loans through a quick, secure, and fully digital process. We aim to make credit accessible and stress-free for everyone no paperwork, no long waits.   🔹 About the Role We are looking for an experienced and results-oriented...

  • Collection Head

    1 week ago

    Noida, India Swaroop Finance Full time

    Location: Noida Sector 63Company Description Swaroop Finance is a digital lending company focused on providing instant personal loans through a quick, secure, and fully digital process. We aim to make credit accessible and stress-free for everyone no paperwork, no long waits.   🔹 About the Role We are looking for an experienced and results-oriented...

  • Collection Head

    1 week ago

    Noida, India Swaroop Finance Full time

    Location: Noida Sector 63 Company Description Swaroop Finance is a digital lending company focused on providing instant personal loans through a quick, secure, and fully digital process. We aim to make credit accessible and stress-free for everyone no paperwork, no long waits. 🔹 About the Role We are looking for an experienced and results-oriented...

  • Collection Head

    1 week ago

    uttar pradesh, India Swaroop Finance Full time

    Location: Noida Sector 63Company Description Swaroop Finance is a digital lending company focused on providing instant personal loans through a quick, secure, and fully digital process. We aim to make credit accessible and stress-free for everyone no paperwork, no long waits.   🔹 About the Role We are looking for an experienced and results-oriented...

  • Collection Head

    1 week ago

    Noida, Uttar Pradesh, India Swaroop Finance Full time ₹ 3,00,000 - ₹ 4,80,000 per year

    Location:Noida Sector 63Company DescriptionSwaroop Finance is adigital lending companyfocused on providinginstant personal loansthrough a quick, secure, and fully digital process. We aim to make credit accessible and stress-free for everyone no paperwork, no long waits. About the RoleWe are looking for an experienced and results-orientedCollection Headto...

  • Collection Supervisor

    1 week ago

    Noida H.O , Noida, Uttar Pradesh, India Growcap Account Aggregation Private Limited Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Collection Supervisor (Team Leader):-Team Management: Supervise and lead a team of collection specialists, providing day-to-day direction, support, and performance feedback.Performance and Targets: Monitor team performance against collection targets and key metrics, implementing strategies to optimize recovery rates.Training and Coaching: Train and mentor...