Product Owner

Product Owner, Payments - Pune, India

Are you ready to join an advanced team in a global company and participate in the creation and development of new products and features? Want to join an organization looking to disrupt the financial services industry? Join Western Union as a Product Owner.

Western Union powers your pursuit

In this role you will work as a member of the Payment Product team. You will ensure that Western Union has best-in-class product capabilities, which will enable our customers to have the best possible experience. You will own and set the strategy for your product line and be accountable for execution upon that strategy.

Key Responsibilities

• Require 6+ years overall in Product Management / Product Ownership
• Cross-Border Payments | Inward Remittances | FinTech / Banking domain preferred/
• Own the product vision, roadmap, and KPIs for funds out payments and related customer experiences.
• Translate business goals into clear product requirements, user stories, and prioritized backlogs.
• Partner with global payment providers, banks, and internal operations to streamline settlement, reconciliation, and tracking of inbound funds.
• Ensure regulatory compliance and risk controls across multiple payment corridors (AML, KYC, sanctions, FX, etc.).
• Work closely with engineering and design teams to deliver intuitive, scalable payment features with measurable customer impact.
• Analyze customer feedback, operational data, and payment metrics to continuously optimize conversion and delivery times.
• Collaborate with marketing, support, and analytics teams to enhance customer trust and transparency in cross-border transactions.
• Champion a customer-centric culture, ensuring product decisions balance innovation, compliance, and usability.

Role Requirements

• Deep understanding of cross-border payment ecosystems, inward remittances, and money movement flows (SWIFT, local clearing, wallets, FX, etc.).
• Proven experience in product ownership or management in financial services, payments, or fintech domains.
• Strong analytical mindset; ability to use data and metrics to inform decisions.
• Excellent communication skills; able to work effectively across business, technical, and regulatory teams.
• Demonstrated leadership in agile environments, with the ability to manage shifting priorities.
• Passionate about delivering simple, reliable, and transparent payment experiences for customers.
• Preferred Qualifications
• Experience integrating or managing payment partners (banks, PSPs,aggregators ).
• Familiarity with inward payment
• Exposure to APIs, payment orchestration, and transaction monitoring systems.
• Strong sense of ownership, curiosity, and a "can-do" attitude.

We make financial services accessible to humans everywhere. Join us for what's next.

Western Union is positioned to become the world's most accessible financial services company —transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your India specific benefits include:

• Employees Provident Fund [EPF]
• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Check up
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.