Quality Assurance Manager
2 days ago
- Provide strategic leadership and direction to the Quality Assurance department.
- Establish, implement, and monitor quality management systems across the unit.
- Lead all airline and external audits, ensuring successful compliance and certification.
- Review and analyze microbiological and quality reports; ensure preventive and corrective actions.
- Drive continuous improvement initiatives in hygiene, food safety, and process control.
- Oversee vendor quality management, including development and audit schedules.
- Manage budgets for QA activities, cleaning supplies, pest control, and related functions. Collaborate with cross-functional teams (Production, Engineering, Purchase, HR) to ensure alignment with QA standards.
- Build, mentor, and develop the QA team to ensure a culture of excellence.
- Represent the unit in airline review meetings, regulatory inspections, and corporate QA forums. Ensure complete adherence to ISO, HACCP, FSSAI, HALAL Compliance and airline-specific standards.
Major Areas Of Responsibility
- QA Strategy
- Compliance with Hygiene, Food Safety, and Quality standards across operations
- Vendor Quality Management
- Implementation of Corrective and Preventive actions post Audits
- Monitor and review CCP and OPRP records as per ISO/HACCP, HALAL Certification standards.
- Training associates on hygiene, food safety, and quality.
Qualifications And Experience
- Masters degree in Microbiology.
- Minimum 10-12 years of experience in Quality Assurance, with at least 4-5 years in a leadership role, preferably in food production, catering, or hospitality.
- In-depth knowledge of HACCP, ISO standards, FSSAI, HALAL Compliance and global food safety regulations.
- Strong experience in handling airline audits and vendor management.
- Proven ability to lead teams and manage change in a dynamic environment.
Key Customers
Internal: General Manager, Operations, Production, Purchase, Engineering, HR, and Training.
External: Airline Representatives, Vendors, Regulatory Bodies, Corporate QA
This job is provided by
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