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Insurance Advisor
2 weeks ago
Transcom Hiring for day shift premium process
Role & responsibilities
- Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner.
- Provide accurate information on products/services offered by the company to meet customers' needs.
- Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback.
- Maintain records of all interactions with customers using CRM software (e.g., Salesforce).
- Escalate complex issues to senior team members when necessary.
Preferred candidate profile
Must Have Graduation Degree.
Must have good communication skills, Interpersonal skills.
Required Language: Mandate English, Hindi & (Tamil, Malyalam, Telugu, Kannada, Gujarati, Oriya, Bengali / Marathi)
Contact Person: Nilesh Reference)
Interview Venue
Transcom: Office No 1501, th Floor, Nyati Enthral 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014
Interview Timing : 10 am to 4 pm
Shift: Male 9 am to 9 pm any 9 hours.
Female: 9 am to 8 pm any 9 hours
6 days working 1 rotational week off
**Please do carry hard copy of your cv**
