Kannada Language Expert

2 weeks ago

Delhi Gurugram Jaipur NCR, India Team Vertex Cosmos Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Roles and Responsibilities

  • Provide customer support through phone calls, emails, or chats to resolve customer queries and concerns.
  • Handle inbound international calls from clients across various time zones
  • Utilize strong communication skills to effectively address customer issues and provide solutions.
  • Work on a rotational shift schedule including evenings, nights, weekends, and holidays as required by the business needs.
  • Collaborate with team members to achieve process goals and objectives.

Desired Candidate Profile

  • 0-1 year of experience in BPO/Call Centre environment or related field.
  • Strong proficiency in Kannada language with excellent verbal and written communication skills.
  • Ability to work flexible hours including evenings, nights, weekends, and holidays as per business requirements.

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