Product Manager-Digital Banking

Product Manager-Digital Banking - J49837

Role & responsibilities

Job Profile: Product Manager

Department : Product Management

Reports to : Head of Product Management

Job Purpose:

The Product Manager is responsible for the strategic leadership and delivery of Digital Banking Products.

product suite. This role ensures that product development aligns with evolving market demands,

customer expectations, and long-term business objectives. The Product Manager serves as a

catalyst for innovation, operational excellence, and cross-functional collaboration, driving the success

of platform across diverse financial ecosystems.

Key Responsibilities

• Strategic Product Leadership

Define and continuously refine the product vision, strategy, and roadmap for digital banking products

banking platform, leveraging market intelligence, competitive analysis, and customer feedback.

• Value Proposition & Differentiation

Establish and maintain clear product positioning and differentiation strategies to ensure

sustained competitive advantage and market clarity.

• Business Case Development

Formulate and assess business cases for new product initiatives, including pricing

recommendations in collaboration with Sales.

• Stakeholder Engagement

Collaborate with clients, Product Owners, and internal teams to gather insights, validate

priorities, and align product direction with business goals.

• Backlog Management

Oversee and prioritise the Product Owners backlog to ensure timely delivery of high-impact

features and enhancements.

• Executive Collaboration

Partner with the CEO, Head of Product Management, and Executive Leadership to execute

strategic product plans and drive organisational alignment.

• Go-To-Market Execution

Work closely with Sales and Marketing to design and implement effective go-to-market

strategies, including launch planning and collateral development.

• Product Enablement & Training

Lead internal product education initiatives to support Sales Enablement and cross-functional

training programs.

• Regulatory Compliance

Ensure all product journeys adhere to applicable legal and regulatory standards.

• Release Planning & Communication

Manage product release cycles, including scope documentation, stakeholder communication,

and demo coordination.

• Thought Leadership & Evangelism

Represent our product vision internally and externally, contributing to industry thought

leadership and market awareness.

• Cross-Functional Alignment

Drive collaborative initiatives across departments to ensure cohesive execution and delivery.

• Roadmap Transparency

Maintain and communicate a clear, actionable roadmap that reflects strategic priorities and

market responsiveness.

Critical Competencies

• Strategic Acumen

Ability to translate market trends and customer needs into actionable product strategies.

• Customer Orientation

Deep commitment to enhancing customer experience through intuitive and impactful solutions.

• Influence & Communication

Skilled in stakeholder engagement across diverse functions and organisational levels.

• Operational Excellence

Proven ability to deliver complex digital products in dynamic, fast-paced environments.

• Analytical Rigor

Proficient in data interpretation, business case development, and evidence-based decision-

making.

• Leadership & Collaboration

Effective in leading cross-functional teams and mentoring peers.

• Innovation Mindset

Passionate about continuous improvement and driving product innovation.

Qualifications & Experience

• Minimum 5 years' experience in Product Management, preferably within digital financial

services.

• Demonstrated success in developing and launching Digital Banking and Wallet propositions.

• Experience with B2B or B2B2C enterprise platforms.

• Familiarity with Low Code/No Code platforms for Digital Applications is advantageous.

• Proficient in Agile methodologies and tools such as JIRA and Aha.

• Bachelor's degree in a relevant discipline; postgraduate qualification in Product Management or

Business preferred.

• Strong presentation, communication, and stakeholder management capabilities.

Success Metrics

• Strategic Impact

Delivery of roadmap items that align with our strategic goals and enhance market positioning.

• Customer Satisfaction

Positive feedback from customers on product usability, relevance, and innovation.

• Cross-Functional Alignment

Effective collaboration across teams resulting in smooth product delivery and adoption.

• Product Adoption

Increased usage and engagement with new features across key markets.

• Operational Efficiency

Timely and high-quality product releases with minimal rework.

• Market Responsiveness

Agile Adaptation of product strategy based on evolving market needs and competitive

landscape.

Equal Opportunity Statement

We are an equal opportunity employer. We value diversity and are committed to creating an

inclusive environment for all employees.