Reservation Specialist

4 days ago

Delhi, Delhi, India CAREER BLOC Full time ₹ 2,00,000 - ₹ 6,00,000 per year

About The Opportunity
A growing organisation in the Hospitality & Travel sector, operating reservation services and booking operations for hotels, resorts and travel products across India. We deliver high-quality, guest-first booking experiences across phone, email and direct channels and are now expanding our on-site reservations team to support peak demand and revenue optimisation.

Role: Reservations Specialist (On-site, India)

Role & Responsibilities

  • Handle inbound and outbound reservation requests via phone, email and web chat—confirm bookings, process modifications and manage cancellations promptly and accurately.
  • Operate property management and global distribution systems to check availability, allocate inventory and update rates in real time.
  • Apply rate and inventory control procedures: upsell room types and ancillaries to maximise revenue while ensuring rate integrity.
  • Coordinate with Front Desk, Housekeeping and Revenue teams to ensure seamless guest arrival, special requests and reservation accuracy.
  • Maintain accurate guest and booking records; process payments, deposits and refunds following company policies and PCI-compliant procedures.
  • Meet individual and team KPIs for conversion, average booking value, response time and booking accuracy; escalate issues and contribute to continuous process improvements.

Skills & Qualifications
Must-Have

  • Opera PMS
  • Amadeus GDS
  • Sabre GDS
  • Reservation management
  • Rate and inventorycontrol
  • Microsoft Excel

Preferred

  • SynXis
  • CRM systems (Zendesk or Salesforce Service Cloud)
  • Experience with multilingual guest support

Qualifications & Experience

  • Previous on-site experience in hotel or travel reservation operations or call-centre reservations preferred.
  • Comfortable working in fast-paced shifts including weekends and holidays.
  • Strong numeric accuracy for handling payments, deposits and rate inputs.

Benefits & Culture Highlights

  • Structured on-site training programme and clear career progression within reservations and revenue teams.
  • Performance-linked incentives and rewards for upsell/conversion targets.
  • Collaborative, service-oriented culture with cross-functional exposure to Front Office and Revenue Management.

Location: On-site — India. If you are a detail-oriented reservations professional with strong bookings systems experience and a service-first mindset, apply now to join a dynamic reservations operations team and help deliver exceptional guest experiences.

Skills: amadeus gds,aviation consultant,microsoft excel,bookings

  • Video KYC Specialist

    15 hours ago

    Delhi, Delhi, India Pay10global Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Video KYC SpecialistCompany: Pay10 Services Private LimitedLocation: Delhi Experience: 0-3 yearsIndustry: FintechAbout Pay10: Pay10 is a fintech company building the future of payments by making alternate payment channels and open finance a global reality.Regulated by the Reserve Bank of India (RBI), we currently hold:PA-PG (Payment Aggregator...

  • Black Hat SEO

    15 hours ago

    Delhi, Delhi, India AdyOrbit Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionAdyOrbit specializes in performance-driven PPC marketing for the travel industry, focusing on increasing calls and leads for businesses in flight bookings, hotel reservations, cab services, and cruise bookings. With in-depth experience in the travel booking industry, we provide targeted campaigns that help travel companies thrive in a...

  • Lead Technical Recruiter

    1 week ago

    Delhi, Delhi, India Hoi - Your Travel Companion Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionHoi, which means "Hello" in Dutch, is an intuitive travel app designed to enhance and simplify air travel. The HOI experience is customized based on your needs during different stages of your travel journey. Before flying, users receive real-time updates on flight status, reserve parking spots, check-in with airlines, pre-order meals, shop...

  • Travel Consultant

    1 week ago

    Delhi, Delhi, India Vaayutrip Europe & UK DMC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We're Hiring: B2B Travel Consultant – Europe & Vietnam SpecialistVaayutrip Pvt. Ltd. is expanding We're on the lookout for an experienced B2B Travel Consultant who can expertly handle FIT & GIT operations forEurope and Vietnam.Role Highlights:Handle B2B travel queries for outbound tours (hotels, packages, etc.).Coordinate with global suppliers and partners...

  • We're Hiring: Team Leader

    2 weeks ago

    Delhi, Delhi, India Vaayutrip Europe & UK DMC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Vaayutrip Pvt. Ltd. is growing, and we're looking for passionate travel professionals to join our dynamic teamOpen Roles:Team Leader – B2B Europe TravelSr. B2B Travel Consultant – Europe SpecialistRole Highlights: Handle B2B travel queries for outbound Europe tours (FIT & GIT: hotels, packages, etc.) Lead and guide the team (Team Leader role) to achieve...

  • Operations Specialist

    6 days ago

    Delhi, Delhi, India United Nations Development Programme(UNDP) Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Specialist – Operations, Fund Risk Management and Oversight (Open to all applicants) Job Description Please note the appropriate Tier indicated in the vacancy title and ensure that you are holding the applicable contract as defined below:Tier 1: UNDP/ UNCDF/ UNV staff holding permanent (PA) and fixed term (FTA) appointments (defined as "internal"...

  • Corporate Sales Specialist in Delhi

    1 week ago

    Delhi, Delhi, India The Sirmour Retreat Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    *Female Candidates only*Key ResponsibilitiesIdentify and research potential corporate clients, travel agencies, and event planners.Build targeted outreach lists based on market trends and guest demographicsAttend local networking events or tourism expos to generate new leadsInitiate contact with prospects via phone, email, and social mediaPresent The Sirmour...

  • Corporate Sales Specialist Job in Delhi at Parth Sharma

    1 week ago

    Delhi, Delhi, India CollegeSearch Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    About the Job*Female Candidates only* Key responsibilities:Identify and research potential corporate clients, travel agencies, and event planners. Build targeted outreach lists based on market trends and guest demographics Attend local networking events or tourism expos to generate new leads Initiate contact with prospects via phone, email, and social...

  • RBI Compliance

    1 week ago

    Delhi, Delhi, India Mufin Green Finance Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Title: RBI Compliance & Regulatory Reporting SpecialistCompany name- Mufin Green FinanceLocation: NSP DelhiReporting To: CFO /Finance ControllerExperience: 2 - 6 years in RBI regulatory compliance and return filingsJob Overview:We are seeking a dedicated and detail-oriented professional to manage the end-to-end process of filing RBI returns and keeping...

  • Specialist – Operations, Fund Risk Management and Oversight

    1 week ago

    Delhi, Delhi, India UNDP Careers Full time US$ 72,000 - US$ 1,08,000 per year

    Job DescriptionJOB DESCRIPTIONPlease Note The Appropriate Tier Indicated In The Vacancy Title And Ensure That You Are Holding The Applicable Contract As Defined BelowTier 1: UNDP/ UNCDF/ UNV staff holding permanent (PA) and fixed term (FTA) appointments (defined as "internal" candidates)Tier 2: UNDP/ UNCDF/ UNV staff holding temporary appointments (TA) and...