Reservation Specialist

2 days ago

Delhi, Delhi, India CAREER BLOC Full time ₹ 2,00,000 - ₹ 6,00,000 per year

About The Opportunity
A growing organisation in the Hospitality & Travel sector, operating reservation services and booking operations for hotels, resorts and travel products across India. We deliver high-quality, guest-first booking experiences across phone, email and direct channels and are now expanding our on-site reservations team to support peak demand and revenue optimisation.

Role: Reservations Specialist (On-site, India)

Role & Responsibilities

  • Handle inbound and outbound reservation requests via phone, email and web chat—confirm bookings, process modifications and manage cancellations promptly and accurately.
  • Operate property management and global distribution systems to check availability, allocate inventory and update rates in real time.
  • Apply rate and inventory control procedures: upsell room types and ancillaries to maximise revenue while ensuring rate integrity.
  • Coordinate with Front Desk, Housekeeping and Revenue teams to ensure seamless guest arrival, special requests and reservation accuracy.
  • Maintain accurate guest and booking records; process payments, deposits and refunds following company policies and PCI-compliant procedures.
  • Meet individual and team KPIs for conversion, average booking value, response time and booking accuracy; escalate issues and contribute to continuous process improvements.

Skills & Qualifications
Must-Have

  • Opera PMS
  • Amadeus GDS
  • Sabre GDS
  • Reservation management
  • Rate and inventorycontrol
  • Microsoft Excel

Preferred

  • SynXis
  • CRM systems (Zendesk or Salesforce Service Cloud)
  • Experience with multilingual guest support

Qualifications & Experience

  • Previous on-site experience in hotel or travel reservation operations or call-centre reservations preferred.
  • Comfortable working in fast-paced shifts including weekends and holidays.
  • Strong numeric accuracy for handling payments, deposits and rate inputs.

Benefits & Culture Highlights

  • Structured on-site training programme and clear career progression within reservations and revenue teams.
  • Performance-linked incentives and rewards for upsell/conversion targets.
  • Collaborative, service-oriented culture with cross-functional exposure to Front Office and Revenue Management.

Location: On-site — India. If you are a detail-oriented reservations professional with strong bookings systems experience and a service-first mindset, apply now to join a dynamic reservations operations team and help deliver exceptional guest experiences.

Skills: amadeus gds,aviation consultant,microsoft excel,bookings

  • GoHighLevel (GHL) and Email Automation Specialist VA

    2 weeks ago

    Delhi, Delhi, India Seamlessassist Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Virtual Assistant Email Automation Specialist (WellnessLiving)Company: Seamless AssistLocation: Remote (supporting a U.S.-based client)About UsSeamless Assist provides fitness, health, and wellness businesses with skilled virtual assistants who deliver measurable results. We are seeking an Email Automation Specialist VA to support a client using...

  • Lead Technical Recruiter

    1 week ago

    Delhi, Delhi, India Hoi - Your Travel Companion Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionHoi, which means "Hello" in Dutch, is an intuitive travel app designed to enhance and simplify air travel. The HOI experience is customized based on your needs during different stages of your travel journey. Before flying, users receive real-time updates on flight status, reserve parking spots, check-in with airlines, pre-order meals, shop...

  • Customer Experience Specialist

    6 days ago

    Delhi, Delhi, India Agoda Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    About AgodaAgoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+...

  • We're Hiring: Team Leader

    2 weeks ago

    Delhi, Delhi, India Vaayutrip Europe & UK DMC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Vaayutrip Pvt. Ltd. is growing, and we're looking for passionate travel professionals to join our dynamic teamOpen Roles:Team Leader – B2B Europe TravelSr. B2B Travel Consultant – Europe SpecialistRole Highlights: Handle B2B travel queries for outbound Europe tours (FIT & GIT: hotels, packages, etc.) Lead and guide the team (Team Leader role) to achieve...

  • Tour Operation Specialist for the Indian Subcontinent

    2 weeks ago

    Delhi, Delhi, India Ventura TRAVEL Full time ₹ 25,00,000 - ₹ 75,00,000 per year

    Join us at Ventura TRAVEL – a group of specialized travel brands that unleash the adventurer in every person In Karmaventura, our mission is to wow our customers with unforgettable, authentic, and responsible travel experiences in the Indian subcontinent (India, Sri Lanka, Nepal, Maldives).As a highly motivated, proactive, and passionate Tour Operation...

  • Principal Sales Enablement Specialist

    2 days ago

    Delhi, Delhi, India Sabre Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...

  • Programme Cycle Management Advisor

    2 days ago

    Delhi, Delhi, India ReliefWeb Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    IndiaProgramme Cycle Management AdvisorOrganizationChristian AidPosted 27 Oct 2025 Closing date 3 Nov 2025Programme Cycle Management AdvisorPermanent, Full time. Hybrid working (2 days in the office)Location: This role can be based in New Delhi, India or Dhaka, BangladeshSalary: 1,884,140 Indian Rupees, or 2,313,005 Bangladeshi Taka, per yearIf we receive a...

  • Director, Climate

    4 days ago

    Delhi, Delhi, India The Children's Investment Fund Foundation Full time ₹ 80,000 - ₹ 1,20,000 per year

    Main purpose of the role As a recognised subject-matter expert, to focus on building an impactful portfolio in India, with oversight of existing and new grantees mainly on renewables deployment, transport electrification, industrial decarbonization, cooling, air quality, and sustainable finance. This role involves representing CIFF and collaborating closely...

  • Project Officer

    2 weeks ago

    Delhi, Delhi, India UNDP Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job DescriptionPlease note the appropriate Tier indicated in the vacancy title and ensure that you are holding the applicable contract as defined below:Tier 1: UNDP/ UNCDF/ UNV staff holding permanent (PA) and fixed term (FTA) appointments (defined as "internal" candidates)   Tier 2: UNDP/ UNCDF/ UNV staff holding temporary appointments (TA) and personnel...

  • Individual Consultant

    6 days ago

    Delhi, Delhi, India UNFPA Independent Evaluation Office Full time

    ENUnited NationsPopulation FundWho we areWhat we doEmergenciesLatestDataDonateMain navigationUNFPA is the United Nations sexual and reproductive health agency.About UsOur missionWhere we workOur offices worldwideHow we workExecuting our visionStrategic plan Innovation Supply chain Partnerships South-South cooperationHolding ourselves accountableTransparency...