Shop Manager

Job Description

· Day to day management of in store operations

· Implementing targeted sales strategies (formulated by business owners) via social media, phone, email and in person client pitches

· Generating, managing and updating social media content pertaining to products and services which includes photographs, videos, comments and responses

· Managing in store orders via phone, email and in person

· Managing client relationships of regular and key clients which includes frequent communication, promotion of new products and services, servicing, documentation such as billing and invoicing and ensuring that orders are delivered in a timely manner and as per requirements

· Daily maintenance and updating of records which include records pertaining to sales across categories, vendor purchases, in store inventory, operational aspects and attendance

· Daily inventory management to ensure there is adequate supply of products and services in store and diligent management of vendor purchases

· Submission, maintenance, tracking, follow ups and completion of receipts, payments, bills, invoices and purchase documentation

· Managing and overseeing in store artists to ensure products and services and prepared and delivered in a timely manner

· Overseeing day to day management and cleanliness of the store

Requirements

· Proficient in computer skills, Excel, Word and Emailing

· Understanding of social media across Instagram, Facebook and YouTube

· Minimum 1 year experience working at a store (ideally a florist store) with exposure to sales, client servicing

· Understanding of billing and related documentation

· Languages – English, Hindi, Kannada

· Office Timings – Monday to Saturday 9:30AM – 6:30PM

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Work Location: In person