Front Office Trainee

Company Description

Ravishing Retreat offers an unmatched experience for luxury-loving travelers in the lap of nature. Located in Bangalore, we provide beautiful rooms and suites, a golf course, an all-inclusive spa, and more for an unforgettable stay. Our commitment is to provide guests with a memorable and premium experience.

Role Description

This is an on-site internship role for a Front Office Trainee located in Bengaluru. The Front Office Trainee will be responsible for greeting and assisting guests upon arrival, handling check-ins and check-outs, managing reservations, and providing exceptional customer service. Additional duties include answering phone calls, responding to guest inquiries, and coordinating with other departments to ensure smooth operations.

Qualifications

• Excellent communication and interpersonal skills
• Customer service and hospitality skills
• Basic computer skills and knowledge of reservation systems
• Ability to handle multiple tasks efficiently
• A positive attitude and professional appearance
• Previous experience in hospitality or customer service is a plus
• Currently pursuing or recently completed a degree in Hotel Management or a related field