Oracle Utilities CC&B Consultant

2 days ago

Mumbai, Maharashtra, India Leinex Consulting Full time ₹ 1,20,000 - ₹ 3,00,000 per year

Job Summary :


We are seeking an experienced Oracle Utilities CC&B Consultant with a strong background in the Oracle Utilities Global Business Unit (UGBU) suite, specifically Customer Care & Billing (CC&B).

The ideal candidate will have a minimum of 3 years of total IT experience and hands-on expertise in at least one to two full-cycle Oracle Utilities implementations.

This role demands a combination of technical leadership, solutioning skills, presales support, and client engagement capabilities, making it suitable for consultants who are passionate about delivering enterprise-grade utility solutions.


Key Responsibilities :


Implementation & Technical Expertise :


- Lead and contribute to full lifecycle implementation projects in Oracle Utilities (preferably CC&B).

- Configure and customize Oracle CC&B to meet business and client-specific requirements.

- Provide hands-on support and troubleshooting for Oracle CC&B applications.

- Collaborate with integration teams to manage SOA-based integrations between OUAF products and external systems.

Solution Design & Delivery :

- Analyze client requirements and translate them into scalable Oracle UGBU solutions.

- Develop tailored solutions, leveraging Oracle Utilities products and ensuring best practices.

- Deliver flawless solutions aligned with client expectations, timelines, and budgets.

- Support the deployment, testing, and rollout phases for Oracle CC&B implementations.

Pre-Sales & Client Engagement :


- Work with Sales and Bid Management teams to design operational solutions for prospects and existing clients.

- Prepare and present operational value propositions to customers during discovery and proposal phases.

- Provide technical consultation during RFP/RFI processes, demos, and workshops.

Innovation & Thought Leadership :

- Drive innovation by identifying automation opportunities, including RPA and other solution accelerators.

- Bring in thought leadership to optimize business processes and technical architecture.

- Develop client-specific reusable assets and best practices to enhance delivery efficiency.

Team Mentorship & Coordination :

- Mentor junior team members and support their growth through technical and functional guidance.

- Foster a culture of collaboration and proactive employee engagement.

- Work in onsite-offshore delivery models, ensuring clear communication and task ownership across teams.


Required Skills & Experience :

- 3 to 12 years of total IT experience, with at least 3 years in Oracle Utilities CC&B.

- Minimum 1-2 full lifecycle implementations in Oracle Utilities applications.

- Strong hands-on experience in Oracle UGBU products, especially CC&B.

- Good knowledge of the OUAF (Oracle Utilities Application Framework).

- Experience working with SOA-based integration of Oracle Utility products.

- Familiarity with Oracle Utility Analytics.

- Excellent troubleshooting, problem-solving, and performance-tuning skills.

- Prior experience supporting pre-sales activities, proposals, and solution demonstrations.

- Strong client interaction skills and ability to understand complex business processes.

- Effective communication skills, both written and verbal.

- Ability to travel on short and long-term assignments as required

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