Current jobs related to Senior Support Engineer – ForgeRock OpenAM - Noida, Uttar Pradesh - Jobworld Management Consultancy LLC
-
Senior Support Engineer – ForgeRock OpenAM
3 weeks ago
Noida, Uttar Pradesh, India Jobworld Management Consultancy LLC Full timeRoles & Responsibilities Support Engineer (L3 Support) for ForgeRock OpenAM. The Engineer will be part of RNS's overall IAM managed services Team deployed at the customer site to deal with ForgeRock AM incident support, problem management, change management, platform configuration, performance improvement & maintenance. Location: Noida, India Mode of work:...
-
Building Structure Specialist
1 week ago
Noida, Uttar Pradesh, India beBeeStructural Engineer Full time ₹ 1,04,000 - ₹ 1,30,878Job Description">This role is to work as part of a team in support of project delivery. It will be working under the supervision of a senior or principal engineer to carry out the following functions:","][0] = '"; [0][0] = '' ;
-
Senior Controls
2 days ago
Noida, Uttar Pradesh, India Tek Support Full time ₹ 20,00,000 - ₹ 25,00,000 per yearJob Title:Senior Controls & Industrial Automation Engineer / TrainerLocation:RemoteJob Type:Part-TimeJob Summary:We are seeking ahighly experienced Controls & Industrial Automation Engineer (Trainer)with10+ years of hands-on expertisein designing, programming, commissioning, and maintaining automation systems for manufacturing and industrial environments....
-
Senior QC Scientist
3 weeks ago
Noida, Uttar Pradesh, India Tek Support Full timeJob DescriptionRole: Senior QC Scientist (CAR-T Manufacturing)Location: Noida,IND (Remote)Position Type: Full-timePosition Summary:We are seeking an experienced Senior Quality Control Scientist with 10+ years of hands-on expertise in analytical and microbiological testing to support CAR-T manufacturing operations. The role involves ensuring product safety,...
-
Chemical Process Specialist
2 weeks ago
Noida, Uttar Pradesh, India beBeeWater Engineer Full time ₹ 2,00,00,000 - ₹ 2,50,00,000Job Overview:As a Chemical Engineer, you will play a key role in designing and implementing water treatment solutions for our clients. Your expertise in process design, feasibility studies, and technical report writing will be essential in delivering projects on time and within budget.• Design and implement clean water treatment processes including DAF,...
-
Senior Telecom Engineer
10 hours ago
Noida, Uttar Pradesh, India Hanwha Ocean Co., Ltd Full time ₹ 15,00,000 - ₹ 20,00,000 per yearHanwha Ocean is undergoing a transformative journey, evolving from a traditional shipbuilder into a comprehensive Engineering, Procurement, Construction, Installation, and Operation (EPCI(O)) solutions provider, offering products such as FPSO, FLNG, Offshore Renewables and other Floating Production Units.The Offshore Business Division is proud to announce...
-
Senior Structural Engineer
11 hours ago
Noida, Uttar Pradesh, India Hanwha Ocean Co., Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per yearHanwha Ocean is undergoing a transformative journey, evolving from a traditional shipbuilder into a comprehensive Engineering, Procurement, Construction, Installation, and Operation (EPCI(O)) solutions provider, offering products such as FPSO, FLNG, Offshore Renewables and other Floating Production Units.The Offshore Business Division is proud to announce...
-
Senior Support Associate
2 weeks ago
Noida, Uttar Pradesh, India beBeeExecutiveSupport Full time ₹ 15,00,000 - ₹ 25,00,000Job Title: Senior Support AssociateAs a vital member of our organization, the Senior Support Associate plays a pivotal role in ensuring seamless day-to-day operations. This highly skilled professional will oversee a wide range of administrative and executive support tasks, including managing confidential information, coordinating with stakeholders, and...
-
IT Support Engineer
7 days ago
Noida, Uttar Pradesh, India Innovatiview Full time ₹ 5,00,000 - ₹ 8,00,000 per yearJob OverviewWe are seeking a motivated and detail-oriented IT, CCTV & VoIP Support Engineer to join our team. This entry level/associate role is ideal for candidates with basic knowledge of IT systems, networking, CCTV, and VoIP solutions who are eager to learn, grow, and contribute to maintaining secure and reliable infrastructure.CCTV Support &...
-
Support Engineer
2 weeks ago
Noida, Uttar Pradesh, India HashiCorp Full timeJob DescriptionAbout The RoleHashiCorp is looking for a high-caliber customer facing engineering professional to join its Support Engineering team in Noida, India. This is an exciting opportunity to join a small team and have a direct impact on HashiCorps fast growing business. This highly visible position will be an integral part of both the support...
Senior Support Engineer – ForgeRock OpenAM
2 weeks ago
Roles & Responsibilities
Support Engineer (L3 Support) for ForgeRock OpenAM.
The Engineer will be part of RNS's overall IAM managed services Team deployed at the customer site to deal with ForgeRock AM incident support, problem management, change management, platform configuration, performance improvement & maintenance.
Location:
Noida, India
Mode of work:
Work from the office (Daily)
Qualification:
- Bachelor's degree in Computer Science/Information Technology, or a related field.
- 4-6 years relevant experience in IAM support (ForgeRock OpenAM).
- Experience in driving L3 Level troubleshooting of IAM Solution with ForgeRock.
- Experience in handling change management with ForgeRock.
- MSP (Managed Services Provider) experience supporting multiple customers infrastructure.
- Should have experience working with large-scale IAM implementation with multiple stakeholders.
- Product certification (preferred).
Job Description
- Handle end-to-end IAM-managed support (as per SLA) e.g. Incident Management, problem management, change management, and knowledge management.
- Coordinate and collaborate with customer Teams.
- Drive complex ForgeRock AM integrated issues resolution and resolve the issues.
- Drive RCA and handle the complete problem management process.
- Act as the primary point of contact for all onsite IAM-related issues, queries and deployments.
- Proactively facilitate face-to-face meetings with customers to understand their needs and provide timely solutions.
- Do custom development, and product performance optimisation e.g. Application onboarding, workflow changes and SSO integration.
- Responsible for Change management, raising CRs in Service Now/JIRA etc.
- Understand IAM solution design and configuration. Transition services post-deployment and operationalizing IAM solutions.
- Generate regular reports on IAM system performance, issues, and resolutions for customer review. Should be able to generate incident reports to be shared with customers.
- Execute minor and major system upgrades and patches related to the product.
- Own the environment and handle regular maintenance activities (DR drills, log rotation, health checks).
- Should be able to develop advanced scripts, rules, and workflows. Knowledge of REST APIs and debugging tools.
- Good understanding of Java Coding. Ability to write complex SQL queries. Knowledge of Active Directory/LDAP and databases.
- Familiar with code repositories (Git).
- Knowledge of Windows and Linux environments. Capable of installing, configuring, and providing support of SailPoint/ForgeRock on Windows and Linux environments.
- Should be capable of doing automation scripts.
- Should be able to take release from development to test and can deploy into production.
Required Skills
- ForgeRock AM Experience with SailPoint IIQ as secondary skills
- Strong communication, presentation and collaboration skills.
- Direct Customer handling experience (Onsite)
- Problem-Solving Attitude
- Strong L3 Level Knowledge with exposure to coding of ForgeRock OpenAM
- Strong knowledge of Support Processes and Procedures
