Process Coordinator

2 weeks ago


Delhi, Delhi, India Roop Vatika Full time

Key Responsibilities

  • Monitor the end-to-end customer journey: entry → sales → trial → alteration → delivery.
  • Ensure all teams (Sales, Greeter, Stock, Alteration) follow SOPs.
  • Maintain trial room hygiene and ensure trial flow management.
  • Monitor alteration turnaround time (TAT) and highlight bottlenecks.
  • Check updating of MIS, registers, and documentation by every department.
  • Ensure the store floor is display-ready as per VM guidelines.
  • Support the Store Manager in daily opening & closing procedures.
  • Track daily checklists for all departments.
  • Conduct internal process audits weekly to ensure compliance.
  • Coordinate between departments to avoid customer delays.

Job Type: Full-time

Pay: ₹9, ₹27,798.30 per month

Location:

  • Delhi, Delhi (Preferred)

Work Location: In person


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