Process Coordinator
2 weeks ago
Key Responsibilities
- Monitor the end-to-end customer journey: entry → sales → trial → alteration → delivery.
- Ensure all teams (Sales, Greeter, Stock, Alteration) follow SOPs.
- Maintain trial room hygiene and ensure trial flow management.
- Monitor alteration turnaround time (TAT) and highlight bottlenecks.
- Check updating of MIS, registers, and documentation by every department.
- Ensure the store floor is display-ready as per VM guidelines.
- Support the Store Manager in daily opening & closing procedures.
- Track daily checklists for all departments.
- Conduct internal process audits weekly to ensure compliance.
- Coordinate between departments to avoid customer delays.
Job Type: Full-time
Pay: ₹9, ₹27,798.30 per month
Location:
- Delhi, Delhi (Preferred)
Work Location: In person
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