Hotel Reservation Agent

2 weeks ago

Jasola, Jammu and Kashmir, India Crestmont hotels Full time ₹ 5,18,416 per year

Join the Crestmont Family
Crestmont Hotels, a leader in luxury hospitality, is seeking dedicated female candidates to join our team as Reservation Agents at our Head Office in Delhi.

Position: Reservation Agent (Female Candidates Only)
Location: Third Floor, US Complex, 330, NH-19, Jasola Vihar, Delhi 110076
Experience: Minimum 2 years in hotel reservations

Key Responsibilities:

  • Manage guest reservations efficiently via phone, email, and online platforms.
  • Ensure accurate room inventory management and coordination with other departments.
  • Deliver exceptional customer service to enhance guest satisfaction.
  • Utilize channel manager software and property management systems (PMS) for booking optimization.

Requirements:

  • Minimum 2 years of experience in hotel reservations.
  • Proficiency in MS Office (Word, Excel, Outlook).
  • Working knowledge of channel manager software and PMS.
  • Strong communication and organizational skills.
  • Ability to thrive in a fast-paced environment and multitask effectively.

Why Crestmont Hotels?

  • Join a luxury hospitality brand committed to excellence.
  • Work in a dynamic and supportive environment at our Delhi head office.
  • Opportunities for professional growth and development.

Job Type: Full-time

Pay: ₹13, ₹43,608.02 per month

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus

Experience:

  • Reservation: 2 years (Required)

Work Location: In person

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