Business Solution Analyst

Who We Are – MassMutual India

Since 1851, MassMutual's commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We're people helping people

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals.  Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business.  We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we're stronger.

Job Description

Responsibilities

• Provide consultation and analysis to business stakeholders on requirements for new and existing data strategy and architecture.
• Collaborate with program managers and product owners to support the delivery roadmap for stakeholders.
• Participate in all phases of the development life cycle including requirements gathering and analysis, design, build, test, implementation, and continuous service.
• Demonstrate proven capability to be disciplined and flexible in managing business analysis tasks.
• Translate business needs into clear, actionable data requirements and specifications.
• Understand and apply agile workcell approaches to deliver where applicable.
• Champion opportunities to reduce cost and improve efficiency through data-driven solutions.
• Provide solutions and continuous improvement opportunities to efficiently solve problems and provide critical thinking skills.
• Gain recognition as a trusted advisor with customers and stakeholders at all levels of the organization.
• Listen and effectively communicate with clarity, precision, and transparency.
• Influence and inspire across a matrixed organization (i.e., without control or positional authority).
• Exercise independent and fair consensus-building skills when conflicts arise.
• Anticipate and head off problems that can jeopardize data delivery and stakeholder satisfaction.
• Demonstrate team collaboration skills by contributing to high-performing teams and leading by example.
• Hold self accountable for outcomes and support team accountability.
• Remove barriers to enable teams to complete objectives; drive and influence decisions.
• Actively coach and mentor junior analysts or team members.
• Effectively operate with limited information and ambiguity.
• Effectively negotiate priorities and solutions with stakeholders.
• Manage vendor relationships as required for data-related initiatives.
• Drive lessons learned and knowledge retention for future use.

Basic Qualifications

• Minimum of 10+ years relevant Business Systems Analyst experience.
• Insurance or financial services domain knowledge.
• Strong communicator with ability to build and develop relationships with multiple stakeholder groups to deliver expected benefits.
• Database/SQL experience and expertise.
• Knowledge of ETL and Data Warehouse concepts and processes.
• Former technical experience preferred (e.g., working with data engineering, data science, or analytics teams).
• Outcome-oriented with the ability to drill down from the big picture to process details.
• Demonstrated ability to understand and manage business and/or technical requirements and processes.
• Ability to effectively translate user feedback into business requirements.
• Ability to independently multi-task and manage competing priorities.
• Strong attention to detail while maintaining big picture view to ensure alignment across disciplines and stakeholder groups.
• Ability to identify and support readiness activities needed for successful implementation of initiatives.
• Ability to work in a fast-paced, evolving culture requiring adaptability and flexibility.
• Advanced experience with agile and waterfall methodologies.
• Advanced knowledge of data lifecycle and governance.

Why Join Us?

We've been around since 1851. During our history, we've learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work certified and India's Best Workplaces in BFSI Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.

Does this sound like a great fit? Apply today