Associate - HR & Operations Manager

Role summary

Provide on-site (Coimbatore office) leadership presence, run the operating cadence, contribute to end-to-end HR operations, and coordinate the delivery teams execution. You drive HR operations, support the leadership team with non-technical execution, and ensure the delivery team operates in professional working conditions and environment.

Hiring focus: Candidates from all educational backgrounds are welcome to apply, provided they possess strong communication and leadership skills, operational discipline, and a demonstrated aptitude for learning and problem-solving.

We also encourage professionals seeking to resume their careers after a break to apply.

Following are the detailed Job Responsibilities for this position:

1) HR Operations:

End-to-end HR operations from Onboarding to Offboarding of Employees/Interns

• Talent Acquisition: Manage interview pipeline logistics with recruiters/job boards; SLA tracking; candidate spreadsheet. Schedule panels, prepare interviewer packs, and prevent conflicts. Coordinate with candidates on confirmations, reminders, on-site hosting, and timely feedback.
• Hiring Decision & Offers: Compile panel feedback, schedule debriefs, maintain document inventory, support offer issuance, pre-onboarding, and onboarding processes.
• Enrich/maintain/uphold the delivery teams adherence to HR policies and guidelines.
• Payroll operations coordination, manage grievances, ensure consistent, fair application of SYplat's policies, and handle day-to-day HR operational aspects, including checking and monitoring employee records (attendance and leaves).
• Oversee and record employee performance, organize periodic performance review meetings, and record the outcome of those meetings.
• Review working conditions and other key factors that ensure a safe, healthy, and professional workplace environment. Manage employee safety and wellness within the organization. Check and monitor employee records such as attendance and leaves.

2) Your responsibilities in day-to-day operations

Executive & site operations

• Uphold professional decorum and schedule discipline of the delivery team during core office hours.
• Run or coordinate daily stand-up delivery team meetings, weekly delivery review meetings, and monthly reporting of progress.
• Track follow-ups to closure; escalate people/delivery operational risks early (optionally, with solutions and recommendations).

Meetings actions results

• Enforce meeting hygiene with agenda and pre-reads (24h), timekeeping, recordings, and minutes (24h).
• Maintain organized repositories of meeting documents (minutes, decks, SOPs, recordings) with versioning.
• Convert recorded information into actionable items for the leadership and delivery team. Follow up on the completion of those action items.

What you bring

• Communication & Leadership skills (mandatory): Clear, professional written and verbal communication; strong note-taking; confident stakeholder, delivery team coordination with crisp on-time follow-through.
• Operational discipline (mandatory): Professional on-time execution of planned goals, objectives, and procedures to achieve successful results.
• Learning mindset (mandatory): Ability to learn and embrace new operational procedures, adapt to the usage of supporting IT applications.
• Must have IT skills: Microsoft Office applications, especially Word, Excel, and PowerPoint.
• Integrity & discretion: Handles confidential information appropriately; escalates early with options and recommendations.

Note: We would provide guidance, hands-on enablement, templates, SOPs, checklists, and examples during the initial period for each responsibility.

We highly recommend applying via the SYplat website's careers section, as we need a few sets of documents from applicants to evaluate in accordance with our talent acquisition policy.