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Service Delivery Manager Oracle DBA
2 weeks ago
Job Title: Service Delivery Manager Oracle Database Administrator
Location: Mumbai, Eastern suburbs (Work from Office)
Job Type: Full-time
Key Responsibilities
Oracle DBA Responsibilities
- Database Installation, Configuration & Upgrades (Oracle RAC, ASM, Data Guard)
- Performance Tuning & Optimization
- Backup & Recovery (RMAN, datapump, etc.)
- Security & User Management
- Monitoring & Troubleshooting
- Patching & Maintenance
- Automation via scripting (SQL, PL/SQL, Shell, etc.)
Service Delivery Management Responsibilities
- Client Relationship Management – Act as the point of contact for database-related service delivery.
- Service Level Agreement (SLA) Management – Ensure services meet agreed performance and uptime targets.
- Incident & Problem Management – Own and coordinate database-related incidents, root cause analysis.
- Change Management – Plan and oversee Oracle DB changes with minimal downtime and risk.
- Capacity & Availability Planning
- Reporting & Metrics – Generate and present database service performance reports.
