Client relationship manager

2 days ago

Noida Sector, India Fan Tv Ai Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Key Responsibilities:

Act as the main liaison between the OTT platform and external clients (content creators, advertisers, agencies, brand partners)

Onboard new partners and ensure seamless integration of content or campaigns on the platform

Build strong, long-term relationships with key stakeholders to ensure client satisfaction and retention

Coordinate internally with content, marketing, ad sales, and tech teams to execute client deliverables

Monitor client performance metrics and campaign effectiveness, sharing insights and improvement plans

Resolve partner concerns and troubleshoot any issues that may arise in operations or performance

Identify opportunities for upselling new formats, ad slots, or co-branded initiatives

Stay updated on OTT trends, competitor activity, and content performance

Requirements:

1-2 years of client servicing/account management experience, preferably in OTT, digital media, or entertainment

Excellent communication, stakeholder management, and negotiation skills

Experience working with content creators, production houses, or brand marketers

Detail-oriented with good project coordination and multi-tasking ability

Proficiency in tools like Excel, PowerPoint, CRM platforms, and analytics dashboards

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