QA Delivery Manager

5 days ago

Bengaluru, Karnataka, India TestYantra Software Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

About the company:
Fireflink is an AI-driven automation product company. We build innovative solutions in Test Automation, RPA, and Cloud, empowering enterprises with scriptless automation products. With a strong presence across industries, we serve 200 global customers, driving efficiency and quality at scale.

Role Overview
We are seeking an experienced Test/Delivery Manager with a strong manual & automation testing background and leadership skills to manage automation projects across global customers. The ideal candidate will bring hands-on expertise in Automation and manual test design, combined with proven experience in managing large testing teams and handling customer interactions on a day-to-day basis.


Roles & Responsibilities


• Define and implement automation strategies across multiple customer projects.


• Conduct audits of customer testing projects, ensuring adherence to best practices.


• Define and oversee both automation and manual testing processes.


• Engage regularly with global customers, managing delivery expectations and escalations.


• Lead and mentor multiple testing teams ensuring quality and timely delivery.


• Manage P&L of accounts, including estimation, billing, and reporting.


• Collaborate with senior stakeholders & management to ensure customer satisfaction and account growth.


• Drive continuous improvements, including contributions to Automation CoE/ACOE where applicable.

Required Skills & Experience


• 8–10 years of experience in testing and recent few years in to delivery, customer handling and team handling.


• Strong expertise in manual test case design, test coverage, and execution.


• Hands-on experience with Java Selenium.


• Proven ability to manage multiple automation projects across diverse domains.


• Experience working with global customers in a client-facing role.


• Leadership experience handling at least 10 members testing teams


• Strong background in services/consulting companies


• Excellent communication and stakeholder management skills.


• Day-to-day customer and management interaction experience.


• Good to have: Experience in building or contributing to Automation CoE/ACOE.

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