Sr Supervisor, Product Complaint Job Details

2 days ago

Costa Rica, India BOSTON SCIENTIFIC Full time ₡ 12,00,000 - ₡ 24,00,000 per year
Job Description

Sr Supervisor, Product Complaint

Work mode: Hybrid
Onsite Location(s): Propark Free Zone, Coyol de Al, A, CR

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ community, and creating opportunities for individuals with disabilities. Our belief is that your diversity enriches our work environment. As an equal opportunity employer, we wholeheartedly welcome applications from all qualified candidates, regardless of their background. Additionally, we have a Gender Equality Policy that reflects our commitment to fairness and equality in the workplace.

Hybrid Roles:

Boston Scientific's hybrid workplace includes WFH and onsite. You will have the opportunity to discuss details in the interview.

About the Role:

Lead and direct the complaint management center team for a variety of Cardiac Rhythm Management product types.

Your Responsibilities Include:
  • Manage various areas of complaint management including operations related metrics, regulatory reporting, quality of complaint records, providing feedback to global PMQA for procedure updates, employee training.
  • Participate in Product Complaint Trend Analysis Reviews, & Complaint board meetings.
  • Leads or is a member of various projects on a global or divisional level as part of the post market quality team.
  • Provides expertise in the area of Regulatory Reports and the complaint process as a whole.
  • Interaction with other departments related to complaint adverse events including Clinical, Regulatory, Med Safety and Marketing/Sales.
  • Liaison between key cross functional teams that work with CMC such as CIS, Medical Safety, Device Tracking.
What Were Looking For:
  • Licenciature degree in Chemical, Industrial, Electronic, Biotechnology, Electromechanical Engineering or Related Field.
  • At least 5 years of experience in similar position.
  • English Level desired: 80-89 PERCENT .
  • Desired knowledge: ASQ Certified (CQE, SSGB).
  • Knowledge of Six Sigma APQP or similar tools.

Requisition ID: 616937

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isnt just business, its personal. And if youre a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you

Benefits
  • Life-Work Integration
  • Community
  • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination, and a deep caring for human life, were solving some of the most important healthcare industry challenges. Together, were one global team committed to making a difference in peoples lives around the world. This is a place where you can find a career with meaningful purposeimproving lives through your lifes work.

#CRTA #CYLTA

Job Segment: Six Sigma, Law, Manager, Engineer, Biotech, Management, Legal, Engineering, Science

  • Supervisor, Sr Production Job Details

    2 days ago

    Costa Rica, India BOSTON SCIENTIFIC Full time US$ 40,000 - US$ 80,000 per year

    Job Description Supervisor, Sr Production Work mode: OnsiteOnsite Location(s): Propark Free Zone, Coyol de Al, A, CRAdditional Locations: Costa Rica-Coyol Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At our company, we value diversity and believe it is our greatest strength. We are committed to empowering...

  • Sr. Production Supervisor Cartago Job Details

    1 week ago

    Costa Rica, India BOSTON SCIENTIFIC Full time US$ 60,000 - US$ 80,000 per year

    Job Description Sr. Production Supervisor Cartago Work mode: Onsite Onsite Location(s): Zona Franca La Lima, Cartago, Costa Rica Recruiter: Edward Torres Fonseca Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more...

  • Supervisor Sr Produccion Job Details

    11 hours ago

    Costa Rica, India BOSTON SCIENTIFIC Full time US$ 30,000 - US$ 60,000 per year

    Job Description Supervisor Sr Produccion Work mode: OnsiteOnsite Location(s): Propark Free Zone, Coyol de Al, CRAdditional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting...

  • Sr Production Supervisor

    2 weeks ago

    Costa Rica, India BOSTON SCIENTIFIC Full time US$ 40,000 - US$ 80,000 per year

    Job Description Sr Production Supervisor (Shift B) Work mode: Onsite Onsite Location(s): Propark Free Zone, Coyol de Al, CR Additional Locations: Costa Rica-Coyol Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At our company, we value diversity and believe it is our greatest strength. We are committed to...

  • Sr Quality Manager Job Details

    8 hours ago

    Costa Rica, India BOSTON SCIENTIFIC Full time US$ 40,000 - US$ 80,000 per year

    Job Description Sr Quality Manager Work mode: OnsiteOnsite Location(s): Zona Franca La Lima, Cartago, CRDiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ community, and creating...

  • Sr Production Supervisor

    13 hours ago

    Costa Rica, India BOSTON SCIENTIFIC Full time US$ 60,000 - US$ 80,000 per year

    Job Description Sr Production Supervisor (Shift A) Cartago Work mode: OnsiteOnsite Location(s): Zona Franca La Lima, Cartago, CRAdditional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At our company, we value diversity and believe it is our greatest strength. We are committed to empowering...

  • Sr, Warehouse Supervisor Job Details

    2 weeks ago

    Costa Rica, India BOSTON SCIENTIFIC Full time

    Job Description Sr, Warehouse Supervisor Work mode: OnsiteOnsite Location(s): Zona Franca La Lima, Cartago, A, CRAdditional Locations: Costa Rica-Coyol Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women,...

  • Sr Quality Supervisor COYOL Job Details

    1 week ago

    Costa Rica, India BOSTON SCIENTIFIC Full time US$ 40,000 - US$ 80,000 per year

    Job Description Sr Quality Supervisor COYOL Work mode: Hybrid Onsite Location(s): Propark Free Zone, Coyol de Al, A, CR Additional Locations: Costa Rica-Coyol Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At our company, we value diversity and believe it is our greatest strength. We are committed to...

  • Production Supervisor II Shift B Job Details

    4 days ago

    Costa Rica, India BOSTON SCIENTIFIC Full time US$ 80,000 - US$ 1,20,000 per year

    Job Description : Production Supervisor II Shift B Work mode: OnsiteOnsite Location(s): Zona Franca La Lima, Cartago, CRAdditional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, well give you the opportunity to harness all thats within you by working in teams of diverse and...

  • Sr R&D Engineer Job Details

    2 weeks ago

    Costa Rica, India BOSTON SCIENTIFIC Full time

    Job Description Sr R&D Engineer Work mode: Hybrid Onsite Location(s): Zona Franca La Lima, Cartago, CR Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ community, and creating...