Senior Engineer

Location:

Pune - Maharashtra, India - Rajiv Ganhi Infotec Park

Additional Location:

Bangalore - Karnataka, India - EOIZ Industrial Area

Job Family:

Engineering

Worker Type Reference:

Regular - Permanent

Pay Rate Type:

Salary

Career Level:

T3(A)

Job ID:

R

Description & Requirements
Job Description:
Introduction: A Career at HARMAN Digital Transformation Solutions (DTS)
We're a global, multi-disciplinary team that's putting the innovative power of technology to work and transforming tomorrow. At HARMAN DTS, you solve challenges by creating innovative solutions.

• Combine the physical and digital, making technology a more dynamic force to solve challenges and serve humanity's needs
  
• Work at the convergence of cross channel UX, cloud, insightful data, IoT and mobility
  
• Empower companies to create new digital business models, enter new markets, and improve customer experience.
  

About the Role-
Expert level technical support for network security product. Handling customer technical escalations. Troubleshooting, diagnosing and resolving technical customer issues. Recreating, tracking, and verifying software defects in the field or under lab conditions reported by customers.
What You Will Do
Expert level technical support for network security product. - Handling customer technical escalations. - Troubleshooting, diagnosing and resolving technical customer issues. - Recreating, tracking, and verifying software defects in the field or under lab conditions reported by customers. - Authoring technical knowledge base articles for use by other technical support personnel and/or customers and partners.
What You Need
What You Need :
Skill sets desired

• Advanced Networking Skills - Detailed understanding of the protocols surrounding IP service provider networks. Strong network security skills required.

Networking skills should include:

a. TCP/IP fundamentals b. IP subnetting and supernetting and hierarchical routing principles c. Routing protocol operation (BGP) d. Routing policies at BGP peering points e. VPNs and the associated tunneling technologies (GRE/IP. L2TP, MPLS, etc.) f. Hands-on configuration and operational knowledge of Cisco and Juniper routers g. Hands-on Understanding and knowledge of Netflow, SNMP
Security skills – DDOS, IPS, IDS, Threat detection and mitigation
Operating systems - Basic to Intermediate knowledge of Linux
Database: Basic to Intermediate knowledge of database - postgres, sqlite
Good to have: Scripting - shell and/or high level languages (Python, Perl, Php)
What is Nice to Have
Hands-on Understanding and knowledge of Netflow, SNMP
Security skills – DDOS, IPS, IDS, Threat detection and mitigation
Operating systems - Basic to Intermediate knowledge of Linux
What Makes You Eligible

• Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
  
• Dedicated performer & team player with the ability to advocate appropriately for product quality.
  
• Relentless learner with a dedication to learn new technologies and test methods
  
• Self-driven and Innovative to drive continuous improvements in Test process
  
• Resourcefulness in triaging problems and coordinating with multiple teams for issue resolution
  
• Strong written, verbal communication and inter personal relationship skills
  

You Belong Here
HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.
About HARMAN: Where Innovation Unleashes Next-Level Technology
Ever since the 1920s, we've been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.
Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today's most sought-after performers, while our digital transformation solutions serve humanity by addressing the world's ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

You Belong Here

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we've been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today's most sought-after performers, while our digital transformation solutions serve humanity by addressing the world's ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

If you're ready to innovate and do work that makes a lasting impact, join our talent community today

Important Notice: Recruitment Scams

Please be aware that HARMAN recruiters will always communicate with you from an '' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '' about a job with HARMAN, please cease communication immediately and report the incident to us through:

HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related )

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