Product Owner
2 days ago
Job Summary
To act as the voice of the customer and business within the AI CoE, defining and prioritizing product requirements, coordinating with cross-functional teams, and ensuring that AI/ML products deliver tangible business value. The Product Owner plays a crucial role in shaping the roadmap and execution of AI/analytics initiatives in telecom and cloud domains.
Key Responsibilities
- - Own the product vision, roadmap, and backlog for assigned AI/ML or analytics products.
- - Gather and refine requirements from business stakeholders, domain SMEs, and users.
- - Collaborate with data scientists, engineers, and UI/UX teams to develop high-quality deliverables.
- - Prioritize features and user stories based on business impact, value, and dependencies.
- - Conduct sprint planning, backlog grooming, and user acceptance testing (UAT).
- - Drive continuous feedback loops with users to refine and enhance the product.
- - Ensure alignment with AI CoE governance, data privacy, model explainability, and operationalization standards.
- - Prepare product demos, training, and documentation for effective rollout and adoption.
- - Track KPIs such as accuracy, adoption, ROI, and user satisfaction for AI solutions.
Objectives
- Accelerate AI-driven transformation and innovation.
- Maximize ROI from AI investments through strategic alignment and execution.
- Promote widespread AI adoption across business units.
- Ensure responsible, explainable, and secure AI usage.
Key Result Areas (KRAs)
- Number and impact of AI use cases deployed.
- AI adoption rate and cross-functional engagement.
- Accuracy, reliability, and relevance of deployed models.
- Compliance with AI governance and ethical standards.
- Training hours and AI upskilling metrics across the organization.
Expected Outcomes
- Scalable and reusable AI solutions across the enterprise.
- Improved decision-making and operational efficiency.
- Tangible business advantage through applied AI innovation.
- Strong AI governance and minimized risk exposure.
Key Competencies
- Product Thinking & Business Value Orientation
- Agile Delivery & Stakeholder Management
- Technical Curiosity & AI Awareness
- Communication & Storytelling with Data
- Cross-functional Collaboration
Qualifications
- Master's Bachelor's in Computer Science, Data Science, or related field.
- 10+ years of experience in data, analytics, or AI leadership roles. 3+ yrs of relevant experience AI experience.
- Proven track record in delivering AI/ML solutions at scale.
- Deep understanding of AI governance, MLOps, and responsible AI practices.
- Strong leadership and stakeholder management skills.
- Excellent communication and change management capabilities.
- Product Owner certification (e.g., CSPO, SAFe POPM) preferred.
- Familiarity with telecom BSS/OSS or cloud platforms is a plus.
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