Software QA Manager

1 week ago

Hyderabad, Telangana, India Beghou Consulting Full time ₹ 15,00,000 - ₹ 20,00,000 per year

Role Overview

We are seeking a highly experienced Software QA Manager to lead our Quality Assurance efforts across proprietary platforms and other enterprise-grade applications. The ideal candidate will possess a strong background in automation, CRM, ETL, and BI testing, with a proven ability to build and lead high-performing QA teams.

Key Responsibilities

Leadership & Strategy

  • Lead and mentor a team of QA engineers, fostering a culture of excellence, accountability, and continuous improvement.
  • Provide career mentorship, performance guidance, and development opportunities to team members.
  • Create awareness of QA offerings across the organization and act as a strong representative of QA in cross-functional discussions.

Process Ownership & Execution

  • Drive end-to-end ownership of QA processes and deliverables from requirement gathering through release validation.
  • Design and implement robust QA frameworks, including test planning, test case development, execution, and reporting.
  • Build and scale test automation frameworks using Selenium and performance tools like JMeter, LoadRunner, etc.
  • Oversee implementation of automation and continuous integration pipelines to accelerate release cycles without compromising on quality.

Quality Operations

  • Ensure QA processes effectively address scalability, performance, security, and data integrity aspects of cloud-based software.
  • Work closely with DevOps teams to integrate quality into CI/CD workflows using agile ticket tracking and reporting tools.
  • Champion the adoption of industry best practices and modern QA tools to improve speed, efficiency, and test coverage.
  • Ensure the quality of client deliverables/implementations.
  • Ensure compliance with GRC processes and provide support to internal and external audits, as needed.

Metrics & Improvement

  • Define and track key KPIs and quality metrics to provide visibility into test coverage, defect rates, release readiness, and overall product quality.
  • Conduct root cause analysis on production issues and implement corrective/preventive actions to avoid recurrence.
  • Utilize data-driven insights to continuously optimize testing strategies and processes.

Cross-functional Collaboration

  • Collaborate with product managers, software engineers, and operations teams throughout the software development lifecycle to embed quality from ideation to deployment.
  • Participate actively in requirement gathering sessions, translating business needs into clear and testable acceptance criteria.
  • Partner with release management teams to ensure thorough testing and validation of cloud-based releases.

Required Qualifications

  • Bachelors/Masters degree in Computer science, Information Technology, or related field.
  • 1520 years of QA experience with at least 5 years in a leadership role(mandatory)
  • Strong hands-on experience with Selenium, performance testing tools, and automation frameworks.
  • Deep understanding of agile software development, DevOps tools, and ticket tracking systems (e.g., JIRA, Azure DevOps).
  • Proven experience in managing QA for cloud platforms and enterprise-scale applications.
  • Having experience in process implementation.
  • Strong analytical, problem-solving, communication, and interpersonal skills.

Preferred Qualifications

  • Background in life sciences or healthcare software is a plus.
  • Familiarity with Beghou platforms: Mainsail, Meridian, ARMADA.
  • Certifications: ISTQB, Certified Scrum Master (CSM), or equivalent.

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