Collections Manager

4 days ago

Greater Hyderabad Area, India Impetus Career Consultants Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Role: Analytics consultant/Manager

Job Location: Hyderabad/ Ahmedabad

Job Summary:

We are seeking a seasoned and proactive
Collections Analyst
with extensive experience in
credit card collections and operations analytics
. The ideal candidate will have a strong command over
collections strategy development, data analysis using SQL
, and the ability to derive actionable insights from complex and unknown datasets. This role requires a strategic thinker who can collaborate cross-functionally, guide junior team members, and support business leaders in improving collection performance and reducing operational costs.

Key Responsibilities:

  • Develop and implement effective
    credit card collection strategies
    based on deep data insights and business objectives.
  • Drive
    collections analytics
    to support recovery teams in improving performance, reducing delinquencies, and optimizing operational costs.
  • Perform
    deep dives into large and complex datasets
    using SQL and other analytical tools to identify trends, patterns, and improvement areas.
  • Design, monitor, and optimize
    Champion-Challenger strategies
    to test new approaches and enhance collection outcomes.
  • Collaborate with business stakeholders across departments to present insights and drive data-informed decisions.
  • Lead and deliver
    multiple concurrent analytical projects
    with minimal supervision and high accuracy.
  • Mentor and support junior analysts in developing their analytics capabilities and understanding of risk management and collection processes.
  • Prepare and present
    clear, concise, and actionable presentations
    to senior stakeholders and cross-functional teams.

Required Skills & Qualifications:

  • Minimum
    8 years of experience
    in credit card collections or operations analytics, preferably within BFSI or fintech sectors.
  • Deep understanding of
    credit card collections lifecycle, definitions, and performance metrics
    .
  • Advanced SQL
    skills are a must – ability to work with large, complex datasets and develop robust queries.
  • Proven experience in designing and running
    collections strategies
    and performance tracking models.
  • Strong business acumen with the ability to
    translate data into business insights and actions
    .
  • Excellent
    communication and interpersonal skills
    , with the confidence to present findings to senior leadership.
  • Ability to mentor and
    build analytical capabilities in others
    .
  • Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

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