Senior Consultant: Expert Services

**Expert Services

Senior Consultant**

**Why

SailPoint

?**

Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and

everyone's

really nice

.

That's

what people say about SailPoint.

We're

known as the company where everyone wants to work, and we have the

awards

to prove it. If

you're

passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team on-site or remotely.

SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT

.  Our

2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more. 

**Experience a small-company atmosphere with big-company

benefits**

• Competitive pay, comprehensive medical and vision plans

• Paid holidays and a flexible vacation policy

• Great technical and career growth opportunities

Who you are:

You are an energetic and dedicated professional who takes pride in getting the job done right. You bring a consultative mindset and breadth of experience to your role by striving to understand how things work so that you can

identify

the best way to provide solutions to everyday problems. You

operate

well with fixed deadlines as well as dynamic environments that require frequent change. You are curious and ask questions to understand and improve your knowledge. You collaborate effectively within a team structure and can take on tasks independently, following them through to completion.

**What

You'll

Do:**

Expert Services

Senior Consultants

at SailPoint begin their career with product training, where they

leverage

their experience to gain a deep understanding of our SaaS and/or Software solutions. Within a month or two,

Senior Consultants

begin wor

king

on

s

ervice requests

to

assist

customers

with

troubleshooting

basic

configuration

issues

,

assisting

with

connectivity to customer environments

,

and implementing common application connectors,

while

continuing to learn about

more complex

SailPoint

feature configuration

, and solution design

. Within six months, Senior Consultants

will be

implementing

more complex

solution

s

with the guidance of a Solution

Architect

and

independently provid

ing

guidance to their customers on best practices. At the end of the first year, Senior Consultants will work

on projects ranging from

troubleshooting complex

feature configuration to application integration

with varying complexity. They will

operate

largely

independently

delivering on customer

s

ervices

requests,

providing

troubleshooting

assistance

,

consulting on best practices,

and

delivering

s

mall application integration projects

with the support of a Solution Architect as needed

.

Additionally, Senior Consultants will be

expected

to mentor

Associate Consultants and Consultants,

leading by

example to perform their jobs at the highest level.

Responsibilities:

• Work

directly and independently

with customers on the

integration,

deployment

, and troubleshooting

of SailPoint software and/or SaaS solutions.

• Assist

p

artner

and c

ustomer implementation teams with troubleshooting configuration

issues

and

provide

consultative advice around configuration best practices

.

• Communicate to clients and partners aspects of both the solution and the implementation at the technical and functional level.

• Configure SailPoint solutions and begin to contribute to solution definition.

• Deliver technical training designed to enable and educate SailPoint customers and implementation partners.

• Build rules

and transforms to meet customer specific uses cases,

and evaluate rules built by customers

and partners

.

Requirements:

• 5+ years of professional work experience as part of a technology company with at least 2 year

s

of customer facing experience

• Experience setting up and installing software on both Windows and Linux

platforms

• Database Knowledge in one or more of the following: Oracle, Sybase, MSSQL, MySQL

• Experience with enterprise directories such as Microsoft Active Directory and LDAP

• Familiarity with networking principles: SSL/TLS/HTTPS, Certificate Management, Basic TCP/IP troubleshooting

• Experience reading and writing any of the following programming languages: Java,

BeanShell

/JavaScript/TypeScript, JSP/Servlets, Linux/Unix, SQL, PowerShell, Python, Ruby, C#, C++.

Preferred:

• Familiarity with cloud technologies: AWS, Azure, GCP

• Familiarity with any of the following web technologies: SPML/SOAP, Web and Application Servers,

RESTFull

APIs

• Experience working with a project team that has deadlines and regular internal team and customer

meetings

• Experience with quality assurance duties (usability testing, performance testing, automated testing, test scripts, test cases and test plans)

• Security software or IT audit experience

Education:

• Bachelor's degree or equivalent experience (Computer Science or Engineering degree a plus).

• J2EE certification is a

plus

• SailPoint Certified Engineer is a plus and is expected within 12 months of

hire

Travel:

• This position requires up to 15%

travel

*We are an equal opportunity employer and value diversity at our company. We do not discriminate

on the basis of

race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.*

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.  

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.  NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.