Supplier Quality Manager

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

As a member of a cross-functional team, you ensure the successful implementation and maintenance of the Mondelēz International Quality Compliance Agenda.

How you will contribute

You will compile regional quality KPIs and create periodic reports and ensure that plant employees are meeting the quality food safety compliance agenda, including taking corrective actions and undergoing continuous improvement activities. To drive continuous improvement throughout our manufacturing plants and business processes, you will be actively involved in selected quality food safety programs and initiatives. You will support the implementation of quality and food safety systems to ensure compliance with the Mondelēz International Quality Chain Management System (QCMS), policies (QPs) and HACCP standards. In addition, you will attend and contribute at quality food safety related communities of practices, providing technical support and input; offer expertise in the delivery of I2M projects according to regional requirements; share best practices among different manufacturing sites, and; participate in product and process design development by providing quality input to deliver on growth and productivity targets.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• An accountable, honest, hardworking work ethic
• Flexibility and adaptability to meet customer/business requirements
• Meticulous attention to detail and an ability to follow verbal and written instructions
• Good written and verbal communication skills
• Self-motivation, enthusiastic and quick to learn
• Working well individually or as a member of a team
• Organization skills that allow for working on multiple activities concurrently
• Computer literacy in standard MS office applications

More about this role

• Responsible for supplier quality for Raw and Pack Material suppliers
• Application of Mondelez strategy for suppliers/raw materials/pack materials (from quality and food safety perspective) for suppliers located in the India.
• Execute programs and projects activities related to suppliers/raw materials/pack materials.
• Provides technical expertise to develop new suppliers.
• Implement quality related issues and drives resolution with suppliers. Execute programs to ensure compliance of supply, enabler to Procurement and Manufacturing and R&D projects

What you need to know about this position:

In addition to the key accountabilities, all employees of Mondelez are responsible for supporting and actively participating in the sites Safety, Security and Environment Management systems and programs to drive a safe working culture that complies with regulatory and Mondelez standards and delivers zero accidents.

Work closely with peers and managers (RDQ community, Plant Quality teams, Procurement teams etc):

• Daily: By demand, in case issues appear.
• Monthly: Informing the results of the quality program, through contribution to reports and participating at meetings

Corporate Quality: Interaction with other regional BU quality team members as needed

Supports all categories in Mondelez – Chocolate, Biscuits, Gum & Candy & Beverages & Meals

Strong liaison with suppliers, auditing, procurement, food safety and microbiology

What extra ingredients you will bring:

• Knowledge of quality and food safety management systems and standards
• Knowledge of legal requirements for raw, pack materials
• Working experience in Quality Assurance with across the value chain, encompassing R&D, Procurement, Manufacturing, CS&L and business processes
• Auditing
• Project management
• Operational management expertise, handling complexity and change management skills.
• Ability to provide technical expertise in management of issues identified in materials.
• Interpersonal and communication skills which facilitate the ability to negotiate and influence others whilst dealing with complex situations.

Leadership Competencies:

• Dealing with Ambiguity
• Peer Relationships
• Managing through Systems
• Functional/Technical Skills

Understanding of best practice for food safety and quality systems and integration with manufacturing systems.

Demonstrate cross functional (eg R&D/MSC) experience supported by a technical background and knowledge of the companies functions and products.

• Planning & Analysis: Demonstrates skills to evaluate the state of Quality and Food Safety systems and practices of suppliers against Legislative Requirements and MDLZ Standards and expectations to achieve objectives.
• Interpersonal skills: Ability to develop strong and steady working relationship with all relevant positions with internal and external stakeholders.
• Communication: Communicates efficiently, influencing when situation requires. Ability to handle compels situations involving suppliers of raw & pack materials
• Business skills: Ability to demonstrate organizational, project management skills.
• Training: Ability to identify training needs, develop and effectively conduct training across the category
• People Management: Ability to work effectively with all functions in the Quality, MSC and externally with suppliers.
• Language: Fluent English written and spoken, knowledge of other relevant languages is desirable

Education / Certifications:

MSc or BTech/ MTech in Dairy technology, Dairy Chemistry, food technology, food chemistry/ microbiology or related

Job specific requirements:

1) Implementation and maintenance of the Mondelēz Quality Chain Management Systems, SQE, HACCP, Processing Expectations or equivalent in Suppliers to ensure food safety, compliance to Mondelēz standards and regulatory compliance.

KPI:

Raw and packaging material suppliers developed to adhere to Mdlz policies. Quality Systems in place.

Suppliers achieve Approved Status.

Communicated to key stakeholders.

2) Implement and continuously improve the supplier quality programs among the Mdlz suppliers. Support with suppliers Quality KPIs improvement

KPI:

Monthly communication of performance against KPI's such as:

• Existing Critical Supplier Development
• Quality Notification (as defined by the Global and Regional Supplier Quality program)
• Number of suppliers below RFT Buy

• Supplier's audit score

• Timely CAPA submission and execution by suppliers

Other KPIs as defined through supplier quality programs

3) Contribute to the Supplier's Capability Building Program in order to develop and implement value-added quality and scientific programs to continually improve performance against key quality measures.

KPI:

Conduct trainings, webinars, prepare training materials, and participate in Supplier Quality Forums as per the aligned plan

4) Evaluate quality status through regular, systematic and detailed gap assessment for Suppliers. This involves identifying areas of improvement, following up on progress and proactively assisting in issue resolutions to ensure that Mondelēz Quality standards are consistently met.

KPI:

Carry out regular gap assessments and work with the Suppliers on development plans.

Support the manufacturing plants for major/serious supplier issues and drive resolutions with suppliers

Support suppliers to achieve and maintain or Approval Status to ensure supply continuity for the business.

Travel requirements:

Jobs requires extensive travel to supplier site i.e. around 70%

Work schedule:

Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy

Business Unit Summary

Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has been in India for over 70 years, making sure our mouth-watering and well-loved local and global brands such as Cadbury chocolates, Bournvita and Tang powdered beverages, Oreo and Cadbury Bournvita biscuits, and Halls and Cadbury Choclairs Gold candies get safely into our customers hands—and mouths. Headquartered in Mumbai, the company has more than 3,300 employees proudly working across sales offices in New Delhi, Mumbai, Kolkata and Chennai and in manufacturing facilities at Maharashtra, Madhya Pradesh, Himachal Pradesh and Andhra Pradesh, at our global Research & Development Technical Centre and Global Business Hub in Maharashtra and in a vast distribution network across the country. We are also proud to be recognised by Avatar as the Best Companies for Women in India in 2019 – the fourth time we've received this award.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

RegularCorporate Quality AssuranceProduct Quality, Safety and Compliance