Consulting Engineer

Why should you choose us?

Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry's pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security. Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit:

Building on the technology Rakuten used to launch Japan's newest mobile network, we are taking our mobile offering global.

To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development.

Let's build the future of mobile telecommunications together

About Rakuten Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.5 billion members around the world. The Rakuten Group has over 27,000 employees, and operations in 30 countries and regions. For more information visit

PRINCIPLE RESPONSIBILITIES:

• As a
  Cloud Connectivity Services Delivery Subject Matter Expert
  for Cloud DC Networking and Connectivity Services, you will be one of the key contributors of the team that will be responsible for operating the products and the solutions for delivering our customers a world class best in breed Automated Cloud Data Center Architectures built on the principles of Software Defined Networking that is going to power the next gen 5G use cases for residential and enterprise customers.
• Participate in the discussions with customer and other partner teams to resolve complex issues
• You will be one of the key members of the team that will work with vendors and partners to lead the review of delivery artifacts such as HLD and LLD.
• You should be able to independently drive complex issues along with all the stakeholders
• Work with the RCP Cloud team as well as the vendors/partners during Presales-showcase/POC/Lab.
• Work with RCP engineering teams as well as vendors on product enhancements, new features etc.

REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE:

• 8+ years of experience as a Escalation lead/Operations Lead/Technical Consulting Engineer. First-hand customer and field facing experience or having worked in real world production environment such as Telco/Enterprises.
• 8+ experience working on product and solution architectures in the area of data centre connectivity/fabric solutions. Experience working with vendors such as Cisco/Juniper is highly preferred.
• CCIE/JNCIE certified datacentre expert is preferred with hands-on Cisco ACI expertise.
• Solid understanding of Cloud Data Centre architectures including the routing connectivity L2/L3 design. Solid knowledge preferred in the following areas: Ethernet, IP & IPv6 routing protocols (BGP, ISIS, OSPF, PIM, IGMP; etc.), Overlay Protocols such as EVPN, L3VPN etc.
• Experience designing and working with the network services i.e. Load balancers & proxies, Data Centre security like IPS, WAF etc.
• Familiarity with Network Design related artifacts such as Architecture, HLD, LLD etc.
• Knowledge of Network Automation & Techniques.
• Strong analytic, interpersonal, and communication skills.
• Ability to work with cross functional teams.
• Capability to work with minimum supervision.
• Proven problem-solving abilities.
• Familiarity with Virtualization and Cloud Native architectures and technologies such as OpenStack, VMWare, Kubernetes, OpenShift etc.
• Knowledge of Network virtualization and Container networking solutions such as Calico, VMWare.
• Experience working with SDN (Software Defined Networking) Controllers, Data Center & Telco Network Orchestration. Experience working with products and solutions such as include Open daylight, ONAP.
• Experience in working with opensource networking solution stacks and products. Examples include NGINX, HAPROXY, Traffik, MetalLB, Service-mesh
• Good understanding of 5G architecture and 5G cloud infrastructure requirements.
• Server network acceleration techniques such as SRIOV, DPDK.
• Proven leadership ability and ability to work with leadership at all levels.
• Strong analytic reasoning skills and the ability to communicate with ease both internally within the company as well as externally with customers/partners.
• Proven problem-solving abilities and abilities to work with minimum supervision.

KEY INTERFACES FOR ROLE:

This section should identify the key interfaces with other roles/departments/customers the role holder has / required to have for this position.

• Key interfaces include the end-customers, operations teams, vendors/partners and the RCP product owners.