
Tele Caller Executive
3 hours ago
Telecaller – Roles and ResponsibilitiesRoles
- Act as the first point of contact between the company and potential or existing customers.
- Promote products or services through outbound/inbound calls.
- Build customer relationships and generate leads for the sales team.
- Provide information, resolve queries, and ensure customer satisfaction.
Responsibilities
- Outbound/Inbound Calling
- Make calls to prospective or existing customers.
- Respond promptly to incoming customer calls.
- Lead Generation & Conversion
- Identify customer needs and pitch relevant products or services.
- Generate qualified leads and pass them to the sales team.
- Customer Interaction
- Handle inquiries, complaints, and requests professionally.
- Maintain a positive, empathetic, and professional attitude toward customers.
- Data Management
- Update customer information in CRM/records accurately.
- Maintain call logs and reports for tracking performance.
- Target Achievement
- Meet daily/weekly/monthly call and sales targets.
- Work towards maximizing revenue and business growth.
- Communication & Feedback
- Provide feedback on customer needs, market trends, and competitor activities.
- Collaborate with the sales and marketing team for campaign effectiveness.
- Compliance
- Follow company policies and telephone etiquette.
- Adhere to quality and script guidelines during calls.
Job Type: Full-time
Pay: ₹15, ₹17,000.00 per month
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Tele Caller Executive
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Sirsa, India JSG Consulting Full timeTelecaller – Roles and ResponsibilitiesRoles Act as the first point of contact between the company and potential or existing customers. Promote products or services through outbound/inbound calls. Build customer relationships and generate leads for the sales team. Provide information, resolve queries, and ensure customer satisfaction. Responsibilities...