Lead Associate AR

Lead Associate AR

Job Family:

Travel Required:

Clearance Required:

What You will Do:

• Review patient ledgers with outstanding charges and take next best action for follow up to collect balances.
• Verify insurance eligibility and update patient accounts based on client-specific SOPs
• Investigate claims status and next best action for open accounts via available insurance websites.
• Call insurance companies to investigate claims status, identify appeals action and next best action to resolve accounts.
• Identify claim denial trends or provider related issues that delay or reduce reimbursement.
• Meet or exceed targeted productivity levels on a daily/monthly basis
• Perform work with exceptionally high quality. Meet or exceed target quality levels.
• Commitment to work as a member of a team to meet and exceed client-specific SLAs.

What You will Need:

• Bachelor's degree in a related field (BBA, B.Com, BSc, B Tech, etc) from an accredited college or university.
• 4 years of experience working in a revenue cycle with at least one year of experience working on A/R follow up processes (voice). Advanced understanding of US healthcare including Medicaid, Medicare, private insurance and basic medical & billing terminology.
• Excellent English language skills and verbal English skills with low to neutral accent.
• Strong organizational, quantitative and analytical skills.

What would be Nice to Have:

• Physican Billing knowledge will be an added advantage
• Strong problem-solving skills
• Excellent keyboarding skills
• Proficiency in Microsoft Office (Word, Outlook, Excel)

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

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