Tele Sales Executive
2 weeks ago
Were Hiring – Tele caller / Patient Care Executive
Location: Thane
Email:
Are you passionate about patient care and communication?
We are looking for a dedicated and proactive Telecaller / Patient Care Executive to join our team.
Key Responsibilities:
Daily check of OPD schedules for all doctors.
Manage and follow up on pending calls and appointments for online consultation or hospital visits.
Collect and update patient details in BI — DOB, marriage date, city, alternate number, name, and referral source.
Schedule and confirm appointments in HMS, ensuring accurate date and time.
Coordinate with backend telecallers for appointment confirmations and follow-ups.
Share location details, videos, and information via WhatsApp or SMS.
Handle patient calls empathetically — listen, understand, and provide appropriate solutions.
Update tele calling forms with calling status, notes, patient feedback, and locality after every call.
What We're Looking For:
Strong communication and patient-handling skills.
Good coordination and follow-up ability.
Positive and empathetic attitude.
Experience in healthcare or tele calling (preferred but not mandatory).
Interested candidates can share their updated CV at
Let's make a difference in patient care together Role & responsibilities
Preferred candidate profile
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