Female Tele Caller

24 hours ago

Iim Mubarakpur Lucknow Uttar Pradesh, India Digital360Shop Private Limited Full time ₹ 80,000 - ₹ 1,20,000 per year

We are looking for a confident and well-spoken Female Telecaller cum Receptionist to manage distributor & dealer queries, handle billing activities, and provide overall support to day-to-day office operations. The ideal candidate should have good communication skills, basic computer knowledge, and a customer-focused approach.

Key Responsibilities:

  • Handle incoming calls and respond to distributor / dealer inquiries regarding orders, dispatch, pricing, and payments.
  • Outbound calling to follow up on leads, payments, and dispatch updates.
  • Maintain call logs, customer records, and share updates with the sales team.
  • Greet and assist visitors at the reception, maintaining a professional and friendly environment.
  • Coordinate with the billing department to prepare and issue invoices / bills for distributor orders.
  • Enter order details accurately in billing / ERP software.
  • Support daily office operations, documentation, and filing work.
  • Share order status, delivery timelines, and coordinate with dispatch/logistics team when required.
  • Provide feedback from customers/distributors to management for service improvement.

Required Skills & Qualifications:

  • Minimum 12th pass / Graduate with good communication skills in Hindi and basic English.
  • 1–3 years of experience in telecalling / receptionist / billing role preferred.
  • Basic knowledge of MS Office / billing software (Tally, Busy, or similar).
  • Polite, punctual, and well-presented with a positive attitude.
  • Ability to handle multiple tasks efficiently and maintain accuracy.

Salary & Benefits:

  • Salary: ₹8k-₹12k per month (Based on experience)
  • Incentives / Performance bonuses may be applicable.
  • Friendly work environment with growth opportunities.

Job Types: Full-time, Permanent

Pay: ₹8, ₹12,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Life insurance
  • Provident Fund

Experience:

  • Cold calling: 3 years (Preferred)

Location:

  • Iim Mubarakpur, Lucknow, Uttar Pradesh (Preferred)

Work Location: In person

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