Telesales Team Lead

12 hours ago


Hyderabad, Telangana, India Genxhire Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

PAN INDIA CAN APPLY.

Key Responsibilities

Lead and mentor a team of telecallers to achieve daily, weekly, and monthly targets.

Conduct outbound calls to engage with donors, patrons, and well-wishers.

Ensure team members maintain high standards of communication and service.

Monitor call quality and provide regular feedback for performance improvement.

Prepare daily and weekly performance reports for management.

Maintain donor records and update CRM/database accurately.

Collaborate with the management team to strategize calling campaigns and outreach activities.

Handle escalations and resolve donor queries effectively.


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