Senior Delivery Principal

Company Description

Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We're also an award-winning employer reflecting how employees are at the heart of Version 1.

We've been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023.

As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We're focused on our core values; using these we've seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally.

Job Description

Role Purpose

The Delivery Principal is a key leadership role responsible for the successful delivery of projects and driving growth within a client account. This role oversees the delivery of complex solutions and services, including application modernisation and digital transformation initiatives, leveraging cloud technologies (Azure, AWS).

The Delivery Principal works closely with cross-functional teams and clients to ensure the highest standards of governance, quality, and client satisfaction throughout the lifecycle of large and complex projects. Additionally, the role includes:

• Revenue forecasting and financial tracking
• Implementing contingency plans when actual results deviate from forecasts
• Line management responsibilities to support and develop team members
• Applying both Agile and Waterfall methodologies to drive continuous delivery and improve outcomes

Key Responsibilities

1. Successful Delivery Management

• Lead and oversee the end-to-end delivery of complex projects within the Private Sector.
• Ensure effective application of governance, quality standards, and metrics.
• Drive digital transformation solutions, focusing on application modernisation, cloud adoption, and service/product/platform delivery.

2. Account Growth and Development

• Partner with clients to drive account growth through successful delivery and opportunity identification.
• Lead business development activities including presales, bid responses, and client presentations.
• Develop and nurture long-term client relationships.

3. Revenue Forecasting and Financial Management

• Own the revenue forecasting process, ensuring accurate projections based on milestones, spend, and resource allocation.
• Track actual performance against forecasts and address discrepancies proactively.
• Implement contingency plans (Plan B) to close revenue gaps through accelerated delivery, new opportunities, or resource realignment.

4. Cross-functional Collaboration

• Collaborate effectively with internal and external stakeholders.
• Manage multi-supplier engagements to ensure alignment and coordination across teams.

5. Team Leadership and Development

• Lead and empower large delivery teams, fostering a positive and inclusive culture.
• Support team development through coaching, mentoring, and feedback.

6. Client Communication and Negotiation

• Act as the primary client contact, providing strategic guidance and ensuring alignment with business objectives.
• Negotiate with clients, vendors, and stakeholders to manage expectations and drive success.

7. Solution Delivery Excellence

• Apply user research and design thinking to ensure solutions meet user needs and deliver measurable outcomes.
• Monitor project performance and drive continuous improvement.

8. Agile and Waterfall Delivery Approach

• Guide teams in selecting and applying the appropriate methodology for each project.
• Use Agile practices (sprints, stand-ups, retrospectives) for iterative projects.
• Apply Waterfall methodology for structured, sequential projects.
• Balance client needs with the most suitable delivery approach based on project complexity and scope.

Qualifications

Key Qualifications

Experience

• Significant experience in managing successful outcomes and driving delivery in the Private or Public Sector.
• Proven track record in application modernisation and digital transformation, with hands-on experience using cloud technologies (Azure, AWS).
• Experience in delivering applications, services, products, or platforms—at least 3 out of these 4 categories.
• Strong background in managing large, complex delivery teams and multi-supplier engagements.

Skills

• Excellent communication and negotiation skills, with the ability to engage credibly and effectively with clients at all levels.
• Strong commercial awareness and a deep understanding of the challenges in multi-supplier, large-scale projects.
• Experience in presales and business development, including bid responses and formal client presentations.
• Ability to apply user research and design thinking methodologies to enhance solution delivery and client outcomes.
• Strong financial acumen with the ability to forecast revenue accurately and manage project budgets to ensure profitability.
• Deep experience with both Agile and Waterfall methodologies, with the ability to select and apply the appropriate approach.
• Experience with line management, including team development, mentoring, and performance management.

Core Competencies

• Leadership: Ability to lead large, diverse teams, fostering collaboration and creating an inclusive, high-performance culture.
• Client-Centric: Focused on understanding and meeting client needs, building long-term relationships.
• Strategic Thinking: Strong ability to manage and deliver complex projects while identifying opportunities for growth and innovation.
• Financial Acumen: Ability to drive accurate forecasting, manage budgets, and take corrective action when actuals deviate from forecasts.
• Delivery Excellence: Committed to maintaining high standards of delivery, governance, and quality throughout the project lifecycle.

Key Challenges

• Navigating the complexities of multi-supplier engagements and ensuring alignment across diverse teams.
• Balancing the demands of client satisfaction and business development while maintaining operational efficiency.
• Ensuring continuous improvement in delivery processes, especially in the context of cloud adoption and digital transformation.
• Managing financial performance and maintaining accurate revenue forecasts. When actuals fall behind, developing and executing a Plan B to realign.
• Effectively applying Agile and Waterfall methodologies in different project contexts, adapting to each project's specific needs.
• Handling line management responsibilities, ensuring team members receive the support and development needed to succeed in complex projects.

Additional Information

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability.

One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology.

We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat.

Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.