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Hiring For Chat

2 weeks ago

Mumbai, Maharashtra, India Sutherland Full time ₹ 2,50,000 - ₹ 5,00,000 per year

Job Title: Customer Support Associate Non-Voice (Contract)

Location: Airoli, Navi Mumbai

Contract Duration: 5 Months

Interested candidate can apply here or share resume to

Eligibility:

  • HSC (12th pass) / Undergraduate (pursuing or completed).
  • BE & B.Tech candidates are not eligible.
  • Fresher only.

Process: Non-Voice / Chat / SMS Support

Job Description:

We are hiring for a 5-month contract role in our customer support team. This role involves responding to customer queries via chat and SMS channels with accuracy, professionalism, and efficiency.

Responsibilities:

  • Manage incoming customer queries through chat and SMS.
  • Provide clear, accurate, and professional responses.
  • Maintain proper documentation of interactions in the system.
  • Collaborate with the team to resolve customer issues quickly.
  • Follow process guidelines and meet quality standards.

Requirements:

  • HSC pass / Undergraduate (pursuing or completed).
  • BE/B.Tech candidates not eligible.
  • Good written communication skills in English.
  • Basic computer knowledge and good typing speed.
  • Willing to work in rotational shifts between 4:30 PM IST to 2:30 AM IST (any 9-hour shift).
  • Immediate joiners preferred.

Work Mode: On-site / Work from Office (Airoli)

Process Type: Non-Voice (Chat / SMS)

Interested candidate can apply here or share resume to

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