Executive Hosuekeeper

Key Responsibilities:

• Supervise and manage the housekeeping team, including hiring, training, scheduling, and performance evaluation.
• Develop and implement housekeeping policies, procedures, and quality standards.
• Ensure all guest rooms, public areas, and back-of-house spaces are clean, well-maintained, and meet health and safety standards.
• Conduct regular inspections of rooms and facilities to ensure cleanliness and maintenance.
• Manage inventory and ordering of cleaning supplies and equipment.
• Coordinate with other departments (e.g., front office, maintenance, F&B) to address guest needs and operational issues.
• Handle guest complaints and requests related to housekeeping promptly and professionally.
• Prepare and manage departmental budgets and control expenses.
• Ensure compliance with safety, sanitation, and hygiene regulations.
• Maintain records related to housekeeping operations, including staff attendance, supply usage, and maintenance issues.

Qualifications & Skills:

• Education: High school diploma or equivalent; a degree in Hospitality Management is preferred.
• Experience: Minimum 35 years as housekeeper role, preferably in a hotel or resort.

• Skills:

• Strong leadership and team management abilities.

• Excellent communication and interpersonal skills.
• Attention to detail and organizational skills.
• Knowledge of cleaning techniques, materials, and equipment.
• Familiarity with housekeeping software and inventory systems.
• Ability to work under pressure and handle multiple tasks.

Preferred candidate profile