System Administrator
2 days ago
Roles and Responsibilities
- Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization's network.
- Establish service level agreements with end users.
- Provide end user support for all Volante employees globally.
- Manage Software and Hardware Inventory and continuously monitor licensing compliance.
- Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
- Should be Flexible to work in shifts for 24/5
- Assess, approve, and administer all equipment, hardware, and software upgrades.
- Backup and disaster recovery management.
- Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.
- Establish and maintain regular written and in-person communications with the organization's executives, decision-makers, stakeholders, department heads, and end users regarding pertinent network activities.
- Oversee the administration/provisioning of user accounts, permissions, and access.
- Provide guidance to junior members of the team.
- Define, Measure and Meet Key Operational Metrics
- Maintain and operate IT infrastructure per established processes
- Managing Active Directory (AD) and DNS servers within the domain environment
- Handling Azure Active Directory (AAD), including user and group provisioning.
- Azure AD connector Knowledge (Hybrid Connector)
- Experienced in SSO (Single Sign-On) setup using the SAML method for various applications.
- End-to-end configuration and management of Microsoft Intune for both mobile and Windows devices.
- Implementing access control using ManageEngine and Asset Explorer for application and device-level control.
- Managing Microsoft Entra ID - Conditional access policies, Dynamic DL, Users audits logs
- knowledge of O365 mailbox management, License assignment
Experience / Education
- Minimum 4 years of experience in managing IT Infrastructure
- Computer Science or/ Engineering Graduate
Skills (Essential)
- Highly self-motivated and result driven.
- Good written and verbal communication skills.
- Experience in providing end user support in all aspects.
- Demonstrated leadership and personnel management skills.
- Strong customer service orientation.
- Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
- Ability to understand and deliver for organization's goals and objectives.
- Strong problem-solving skills
- Ability to effectively listen and identify causes / symptoms
- Experience in managing and configuring enterprise-wide LANs, WANs, WLANs, VPNs, etc
- Strong expertise in administration of both Windows / Linux infrastructure including server and client environments
- Strong knowledge of DNS, DHCP, SVN and VMware etc
- Excellent knowledge of current protocols and standards, including Active Directory, Group Policies, MS Exchange, Core Switching/Routing, SSL/IPSec, SAN, Virtualization, Business Continuity, Disaster Recovery.
Skills (Desirable)
- Backup and disaster recovery procedures
- Inventory and license management
- Managing networking devices (Routers / L3 Switches / Firewalls)
- MCSE Certification
- ITIL V3 Certification
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