Senior Devops Engineer

About CTM

CTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. Its proven business strategy combines personalized service excellence with client-facing technology solutions to deliver a return on investment to clients. CTM offers its employees the ability to make an impact in an Agile development environment where everyone matters. We are pragmatic in our approach and work hard to keep a good work/life balance for our team, including flexible remote work arrangements. We are very strong in collaboration where we encourage and welcome all team members to ask questions and contribute ideas. Innovation is our mantra. Every day is different, brimming with new learning and personal growth opportunities. CTM was founded in 1994 in Brisbane, and today is one of the largest travel management companies in the world

About The Role

We are looking for an experienced and versatile DevOps Cloud & Infrastructure Engineer with deep technical expertise across both Microsoft and open-source ecosystems. The ideal candidate will bring strong experience in Azure, with good exposure to AWS considered acceptable if paired with a desire and willingness to learn Azure.

You'll play a key role in supporting, developing, and optimizing CTM's hybrid infrastructure—ensuring performance, security, scalability, and reliability across both cloud and on-premise systems. This includes working with Java-based platforms as well as containerized .NET applications deployed in modern CI/CD environments.

In the role of DevOps Cloud & Infrastructure Engineer, you will be responsible across the following Key Result Areas:

Cloud & Systems Monitoring

• Oversee monitoring of both cloud and on-premise infrastructure systems.
• Manage responses to logged tickets via JIRA.
• Verify monitoring data within native Azure solutions, as well as third-party tools such as Zabbix, Graylog, OSSIM, etc.
• Monitor backup systems and conduct periodic test restores.
• Develop and maintain automated monitoring and alerting systems.

Research & Innovation

• Stay current with new and best-practice technologies.
• Recommend and implement automated and innovative approaches for both cloud and system administration tasks.
• Investigate performance bottlenecks, propose improvements, and contribute to ongoing automation initiatives.

Operations, Maintenance & Documentation

• Execute infrastructure as code deployments, including ARM templates and Azure Blueprints.
• Apply configuration changes, security patches, updates, and upgrades.
• Perform troubleshooting and root cause analysis for issues across cloud and on-premise environments.
• Support and maintain Java-based SaaS platforms as well as .NET Core applications running in containerized environments.
• Collaborate with vendors and stakeholders as needed.
• Maintain clear documentation of work, procedures, and changes.

Education & Experience

Bachelor's Degree in Computer Science, IT, or equivalent.

Minimum 5 years' experience in infrastructure and cloud management for enterprise-scale SaaS environments (Java or .NET-based).

Technical Skills – Must Have

• Cloud: Minimum 3 years with Azure (preferred), or AWS with willingness to upskill in Azure.
• Infrastructure as Code: ARM templates, Powershell, Python.
• Monitoring Tools: Zabbix, Graylog or similar.
• Application Platforms: Experience with Java-based platforms (e.g., Wildfly) and containerized .NET Core applications.
• Microsoft Stack: Service Fabric, MS SQL, Cosmos DB, Active Directory.
• Linux Stack: LAMP, MySQL, Apache, Samba (including GPO), Puppet, etc.
• Containers & Orchestration: Docker, Kubernetes (also self-hosted).
• CI/CD & DevOps Tools: Git, Jenkins, Puppet, JIRA, Confluence.
• Security & Compliance: Understanding of PCI-DSS, patching, backups, test restores.

Nice to Have

• Azure or AWS certifications.
• Experience with VMWare, shared storage systems, or data center infrastructure.
• Experience with ITIL change control processes.

Why CTM?

CTM offer a strong, established, and sustainable work environment which will support your career development and wellbeing.

As a global organization CTM offers a range of employee benefits that you can access, including;

• Travel discounts
• Perkbox - Retail, Lifestyle, Entertainment and Health and Wellness discounts & benefits
• Training and Development opportunities
• Annual Volunteer Day
• x2 Wellness/Chillout Days
• Blended work arrangements with hybrid WFH flexibility
• 2 Weeks extra leave - Purchase Leave

CTM is committed to the unique contributions of all our people and actively encourage candidates with all abilities and diverse backgrounds to apply. Come work for a global award-winning company that values its people, community, and technological innovation.