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API Support
2 weeks ago
Job description
Some careers shine brighter than others.
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Consultant Specialist
In this role, you will:
- Work on Incident Management, Problem Analysis, Log Analysis, Debugging, Certificates Renewal and Vulnerabilities Fixes.
- Work on Devops tools such as Jenkins.
- Acknowledge the Incidents and Alerts and work pro-actively to close the same on time.
- Understand business processes and SLA's and accordingly prioritize the activities.
- Perform RCA (Root Cause Analysis) and work on providing permanent resolution to the Incidents.
- Provide on-call support as per the defined ROTA.
- Monitor application/system performance and logs.
Requirements
To be successful in this role, you should meet the following requirements:
- Must have Knowledge/Hands-On-Experience on (Core Java/J2EE, any Frame Work- Struts/Spring/Spring MVC/Spring Boot(preferable), Java Script / Angular JS, Web Service/Micro Services).
- Have application servers WebSphere 8, 9 and WLP knowledge.
- Know about CICD pipeline creation and execution.
- Experience in handling production support tasks such as Day to Day Monitoring and maintenance, Deployments, Configuration and Troubleshooting of application servers.
- Should be able to work with Product versions - Linux /Unix.
- End to end testing of patching in a non-prod environment must be able to think on business outages on PROD.
- Trouble shoot the issues post patching or remediation.
- Good to have experience in Certificates renewal process.
- Good understanding of ITIL process – Change-Management, Problem management. release management.
- Able to remediate Vulnerabilities.
- Co-ordinate and work with different teams.
You'll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by – HSBC Software Development India
