Senior Manager- Hub Operations

6 days ago

Bhubaneswar Kolkata, India Delhivery Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Hi,

PFB the key responsibilities:

  • Planning, Executing & Monitoring end to end first mile and middle mile operations.
  • To implement and develop the SOPs and is a part of audit /continuous improvement team to find gaps and provide solutions.
  • Work with Engineering/SNOP team on capacity planning.
  • Perform ongoing analysis to improve facility metrics, service levels and productivity.
  • Improving metrics in the medium-long run with regard to design change, optimization of layout and line haul capacity.
  • Review infrastructure and asset requirements based on load projections and network changes.
  • Drive continuous improvement projects within their facility to improve throughput, reduce cost and increase productivity.
  • Responsible for training, mentoring, coaching of Managers & Team Leads (all on-rolls).
  • Liaise with Customer support teams to resolve client specific escalations and issues.
  • HR/Employee related KRAs – Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor

*Candidate should be flexible to work in shifts*

*6 days working*

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