Microsoft Dynamics Functional Consultant- SCM

2 weeks ago

Bengaluru Hyderabad, India Cloudxtreme Full time ₹ 6,00,000 - ₹ 18,00,000 per year

JOB DETAILS:

Job Title: Microsoft Dynamics- SCM

Locations: Hyderabad and Bangalore

Client: MNC Client

Experience Range: 3 to 8 years

Required Skills: MS Dynamics, SCM and Implementations

Job Description:

Deep understanding of the Microsoft Dynamics AX/D365 platform & Possess skills to architect solutions that deliver results for our clients.

  • Interface with customer project stakeholders to elicit business and functional requirements.
  • Function as a subject matter expert for application design, feature optimization, availability, scalability, user experience, visualization, and data integrity.
  • Develop functional specification designs including definition of functional requirements and business scenarios.
  • Drive the effective transition of requirements to delivery and development consultants, ensuring a clear and complete understanding of the requirements for a successful delivery to end customer.
  • Participate and/ or lead quality management reviews including designs, prototypes, and other stages of a project to ensure requirements are fulfilled.
  • Engage with project teams to gather assets, best practices, and guidance from our customers to integrate and/or improve our methodologies and end customer experience.
  • Ability to take Functional leadership in one specific product or area of business processes.
  • Own, investigate and solve complex customer technical/functional issues and serve as a point of contact to the customer to assist in resolving cases.
  • Drive the communication with the customer to ensure the customer has confidence on problem resolution
  • Define and understand the customer issue by creating adequate reproduction scenarios.
  • Research, troubleshoot, develop, and implement a workaround (if needed) and gain agreement from customer on problem resolving.
  • Act as the L2/L3 (Level-2/Level-3) support to solve the customer issue
  • Collaborate with cross-group peers both proactively and reactively.

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