US Tax Teller Caller

1 week ago

Hyderabad, Telangana, India Crescent Tax Compliance Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Job description:

A US Tax Telecaller role involves making outbound calls to potential and existing customers to generate leads, offer tax-related products or services, and close sales. Key responsibilities include:

  • Primary Responsibilities:

  • Making outbound calls to prospective clients

  • Responding to inbound inquiries and converting leads into sales

  • Providing detailed information about tax products and services

  • Achieving and exceeding weekly/monthly sales targets

  • Maintaining accurate records of calls and sales conversion data

  • Following up on customer requests and ensuring customer satisfaction

  • Collaborating with the sales team to develop effective strategies

Requirements:

  • High school diploma or equivalent; bachelor's degree preferred

  • Proven experience in sales, with telecalling experience a plus

  • Excellent verbal communication and interpersonal skills

  • Ability to understand customer needs and handle different personalities

  • Demonstrated ability to achieve and exceed sales targets

  • Proficiency in CRM software and other sales tools

  • Strong organizational skills and attention to detail

Work Environment:

Some tax telecalling jobs may involve working with tax preparation software, providing technical support, and answering general tax-related questions. Companies like Genesis Call Center hire tax telecallers to work remotely, offering flexible schedules and paid training. The IRS also hires Contact Representatives to provide technical assistance to individuals and businesses over the phone.

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