RPA UiPath Support Engineer

1 week ago

Bengaluru, Karnataka, India Acronotics Full time

We are looking for a skilled RPA UiPath Support Engineer who has hands-on experience in production support and maintenance of automation processes. The ideal candidate will have strong analytical and troubleshooting skills, with a basic understanding of UiPath development to identify, fix, or escalate automation issues efficiently.

Key Responsibilities:

  • Provide L1 / L1.5 support for UiPath-based automation processes in production.
  • Monitor bots, orchestrator queues, and logs to ensure smooth daily operations.
  • Troubleshoot and resolve incidents, perform root cause analysis, and document fixes.
  • Coordinate with development teams for bug fixes or process enhancements.
  • Handle job failures, exceptions, and performance issues proactively.
  • Perform minor updates or configuration changes in UiPath Studio if required.
  • Maintain accurate incident, change, and problem management documentation.
  • Collaborate with business users to ensure SLAs and process uptime.

Required Skills and Experience:

  • 24 years of experience in RPA UiPath, primarily in support/maintenance roles.
  • Strong understanding of UiPath Orchestrator, Queues, Logs, and Schedules.
  • Basic exposure to UiPath development (Studio, REFramework, selectors, data scraping, etc.).
  • Experience in monitoring tools, incident management, and service ticketing systems.
  • Good understanding of bot lifecycle management and process troubleshooting.
  • Strong communication skills and ability to work in a fast-paced support environment.

Good to Have:

  • UiPath certification (RPA Associate / Advanced Developer).
  • Familiarity with SQL, JSON, or APIs for troubleshooting.
  • Exposure to ITIL or service management practices.

Note: This is work from office, candidates who are willing to work from office and immediate joiner are considered.

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