Customer Success Manager
2 weeks ago
We are looking for a passionate Customer & Partner Success Executive to drive growth, professional onboarding, and client success across our expanding community.
What Youll Do
* Lead onboarding of fitness coaches, trainers, and professionals across categories
* Assist clients in finding the right professional based on fitness goals
* Support end-to-end social media & content marketing initiatives
* Present our platform and capabilities at events, workshops & digital forums
* Coordinate promotions, partnerships, and community engagement activities
* Support marketplace operations to improve user & trainer experience
* Work closely with founders on strategic planning & execution
* Assist in product improvement via feedback from users & trainers
* Help build scalable processes and operational playbooks
What We're Looking For
* Bachelor's or Master's in Business Administration (preferably HR specialization)
* 1–2 years experience in a fast-paced startup environment
* Strong communication & presentation skills
* Social media marketing familiarity (preferred)
* Relationship-building and negotiation skills
* Fitness enthusiast and passionate about the wellness ecosystem
* Ability to hustle, prioritise, multitask & work independently
What You'll Gain
* Work directly with the founders & leadership team
* Opportunity to build and scale a marketplace from
* Career growth in Operations, Partnerships, or Strategy roles
* Exposure to sports, fitness & wellness industry experts
* Ownership, autonomy & creative freedom
* Rewarding role where your work impacts real transformation
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