Vendor Manager

2 days ago


Bengaluru, Karnataka, India Mancer Consulting Services Full time ₹ 15,00,000 - ₹ 20,00,000 per year

Looking for Head IT Vendor Management (Director)

Pune location

Key Responsibilities

Strategic Alignment & Planning

  • Drive alignment among key stakeholders to define and support the business and technology strategy.
  • Ensure a holistic view (vertical and horizontal) through value streams and collaborative design structures, avoiding service duplication and optimizing tooling strategies across all providers.

Vendor Strategy & Engagement

  • Lead the engagement strategy for new and existing service providers
  • Chair Vendor Management Meetings and lead the Vendor Management team.

Commercial & Financial Management

  • Provide third-party requirements to Procurement; support commercial negotiations, contract structuring, and vendor selection.
  • Collaborate with Finance to develop P&L models, business case justifications, and recharging frameworks.
  • Analyze funding options across portfolios (e.g., RTB, CTB, LTO) and support prioritization.

Operational Execution

  • Ensure timely completion of pre-contract tasks, approvals, and TPS governance.
  • Maintain accurate forecasts, manage budgets, workforce requirements, and purchase orders.
  • Monitor and validate financial performance, benefits realization, and invoicing processes.

Governance & Risk Oversight

  • Oversee vendor performance and associated risks, ensuring contracts meet operational and strategic needs.
  • Participate actively in governance forums including COO, Finance, and Technology review boards.

Leadership & Collaboration

  • Actively contribute as a member of the CIB & HBEU Ops Director leadership team.
  • Engage as a core member of the GCIO Vendor Management Pillar working group.

Continuous Improvement

  • Refresh objectives and strategies ahead of renegotiation cycles to align with evolving business needs.

Key Skills & Qualifications

  • Proven experience in vendor/third-party management in a complex financial or technology environment.
  • Strong commercial acumen and experience in financial modeling, business case development, and contract negotiation.
  • Deep understanding of IT and business operations, with experience in cross-functional collaboration.
  • Excellent leadership, communication, and stakeholder management skills.

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