Customer Experience Partner

2 weeks ago

Mumbai, Maharashtra, India A.P. Moller - Maersk Full time ₹ 6,00,000 - ₹ 12,00,000 per year
Acts as the owner of the job file and has responsibility for creating
and updating of shipping documents and Customer Invoices in the system.

Owns all SCM Operations activities under file management for thecustomers under purview.Key Activities include:All file management activities post booking.Documentation.System Updates.Operational finance.Proactive communication with customer service in case of exceptions.Supporting Customer Service in customer query resolution and exceptionhandling.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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