Direct Walkin

2 weeks ago

Chennai, Tamil Nadu, India Q Way Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Summary:

We are hiring a Quality Analyst with proven experience in AR (Accounts Receivable) within the US Healthcare RCM domain. The ideal candidate will be responsible for monitoring, evaluating, and enhancing the quality of AR Calling operations.

Only candidates with relevant experience in AR RCM will be considered. Freshers and candidates from non-RCM backgrounds will not be shortlisted.

Key Responsibilities:

  • Audit AR caller calls and back-end transactions for accuracy, completeness, and compliance.
  • Provide detailed feedback and conduct quality coaching sessions.
  • Identify process gaps and recommend improvement strategies.
  • Monitor performance trends and prepare quality reports for management.
  • Ensure team adherence to client guidelines, HIPAA regulations, and internal quality benchmarks.
  • Collaborate with the training and operations teams for corrective actions.

Candidate Requirements:

  • Minimum 4 to 5 years of experience as a Quality Analyst in AR (RCM) is mandatory.
  • Strong understanding of AR calling processes including denial management, follow-up, and collections.
  • Hands-on experience with quality audit tools and reporting formats.
  • Excellent written and verbal communication skills.
  • Detail-oriented with strong analytical and problem-solving skills.

Preferred Skills:

  • Familiarity with medical billing platforms (e.g., EPIC, Athena, Kareo).
  • Knowledge of payer guidelines (Medicare, Medicaid, Commercial Insurance).
  • Experience with Six Sigma or other quality methodologies is a plus.

Compensation: Competitive and based on experience

Important Note:

This role is strictly for experienced professionals in AR Quality Analysis within the US Healthcare RCM domain.

Freshers and candidates from other domains (e.g., Coding, Transcription, etc.) are requested not to apply.

Contact HR / Naveen /

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