SEO & Content Operations Manager
5 days ago
About TripleDart
At TripleDart, we show cognizance in solving complex performance marketing problems for SaaS companies. We demonstrate this at work by choosing our clientele wisely. Currently, our portfolio includes a profound range of 100+ VC-backed B2B SaaS companies.
You would act as the engine behind the SEO & Content team — freeing up the leads to focus on strategy and client relationships. Your day-to-day operational excellence of the SEO function — ensuring client deliverables are timely, team utilization is optimized, and processes are standardized for scalability and profitability.
What You'll Do
- Delivery Operations
- Own the project delivery calendar across all SEO accounts.
- Ensure timelines, quality benchmarks, and delivery SLAs are consistently met.
- Coordinate across SEO, content, and PPC to ensure integrated execution.
- Conduct weekly delivery standups and track blockers.
- Resource & Workflow Management
- Track team bandwidth and utilization to prevent overload or idle time.
- Manage allocation of tasks between SEO leads, specialists, and freelancers.
- Maintain a live operations tracker / dashboard for visibility
- Process & Quality
- Create and enforce SOPs for keyword research, on-page audits, reporting, etc.
- Standardize documentation and naming conventions across teams.
- Conduct monthly QA audits of deliverables.
- Reporting & Analytics
- Build and maintain weekly and monthly operations dashboards:
- Delivery completion rate
- Client SLA adherence
- Resource utilization
- Performance summaries for leadership
- Partner with the finance team to map delivery data to P&L insights.
- People & Culture
- Support performance reviews and PIP tracking for SEO specialists.
- Drive discipline in team communication and documentation.
- Coordinate internal training sessions with the CoE team.
Who You Are
- Experience: 5–8 years total; 2–3 years in agency or digital operations.
- Background: SEO / marketing operations, project management, or client delivery.
- Skills: Process design, people management, reporting, analytics, task systems (Asana/ClickUp), and communication.
- Mindset: Detail-oriented, disciplined, proactive problem solver, strong in follow-through.
- Tools: Excel/Sheets, Looker Studio, Gantt tools, SEO familiarity (Ahrefs, GSC, etc.)
Why Join TripleDart?
- Work with Top SaaS Brands: Collaborate with fast-growing global SaaS companies.
- Career Growth: Lead strategy, own outcomes, and grow as a client-facing leader.
- Culture of Transparency: Open discussions, flat hierarchies, and shared wins.
- Benefits: Company-paid health insurance, competitive pay + incentives, and flexibility.
- AI-First Agency: Leverage automation and AI tools to increase efficiency and scale smarter.
Ready to Apply?
If you thrive at the intersection of performance marketing, client success, and strategy, TripleDart is the place to grow.
Apply now to shape the future of SaaS marketing with us.
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