porting & unified communications specialist

PORTING & UNIFIED COMMUNICATIONS SPECIALIST

At Vodafone, we're not just shaping the future of connectivity for our customers – we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

About this Role

We are seeking a skilled professional to manage the porting of cloud numbers within the Unified Communications (UC) domain. This role involves direct customer engagement, coordination with internal and external stakeholders, and technical oversight of porting activities. The individual will also contribute to broader UC engineering tasks and support the implementation of complex telecom solutions across international markets.

What you'll do

• Lead porting projects and deliver associated requirements directly to customers.
• Prepare porting trackers and plans aligned with country regulations and supplier protocols.
• Coordinate with customers to gather documentation and communicate porting status.
• Collaborate with internal teams including sales, solution specialists, network configuration, and order management.
• Liaise with Vodafone suppliers to validate porting documentation and ensure compliance.
• Support general Technical Services Engineering (TSE) activities within the UC domain.

Who you are

• 3–5 years of experience in Unified Communications with a bachelor's degree.
• Strong understanding of cloud number types across countries and porting regulations.
• Familiarity with voice technologies such as SIP Trunk, PSTN, VBUC, and cloud telecom solutions.
• Basic project management capabilities and ability to lead virtual teams across geographies.
• Excellent verbal and written communication skills in English.
• Demonstrated ability to solve complex problems and influence delivery teams.
• Subject matter expertise in Telecoms, UC, and Porting.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work on high-profile international customer solutions.
• Exposure to cross-functional collaboration across multiple countries.
• Influence on customer experience and solution delivery timelines.
• Platform to contribute to strategic improvements in enterprise telecom architecture.
• A dynamic environment that values innovation and continuous learning.

What skills you will learn

• Advanced understanding of global porting processes and regulatory frameworks.
• Hands-on experience with cloud telecom technologies and voice ecosystems.
• Enhanced project management and stakeholder coordination skills.
• Strategic thinking in solution implementation and risk mitigation.
• Cross-cultural communication and virtual team leadership.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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